Due to our pandemic response requirements, customers are advised that there may be delays in handling requests for information made under the Freedom of Information (FOI) Act, Environmental Information Regulations (EIR) or the General Data Protection Regulation (GDPR) for subject access requests. We apologise for any inconvenience this may cause.

We have had to change the way that some of our services operate to meet the guidelines set out by the government in response to the Coronavirus pandemic.

We are committed via our Publication Scheme to publish certain classes of information:

Financial information about projected and actual income and expenditure, procurement, contracts and financial audit.

Decision-making processes and records of decisions.

An important document within the Council is our Constitution. The Constitution sets out how the Council operates, how decisions are made and the procedures which are followed to ensure these are efficient, transparent and accountable to local people.  Some of these processes are required by law, while others are a matter for the Council to choose.

Current written protocols, policies and procedures for delivering our services and responsibilities.

Policies and procedures for delivering our services

Polices and procedures about the recruitment and employment of staff

Customer Service

Records management and information rights