Suggested Council Services:   Council Tax Council Tax Support Pay your council tax

Council Tax Support

Read our plans, policies and strategies that relate to Council Tax Support
https://www.torbay.gov.uk/council/policies/finance-policies/cts-policies/

Council tax support

Information and how to claim.
https://www.torbay.gov.uk/benefits/cts/

£150 council tax rebate

Find about about the council tax rebate to help with increased home energy costs, who can get it and what you need to do.
https://www.torbay.gov.uk/council-tax/council-tax-rebate-2022/

Council Tax Discretionary Reductions

A very limited fund to give extra help to those having problems paying their council tax.
https://www.torbay.gov.uk/benefits/other-help/ctdr/

When are you responsible for council tax

Find out when you are responsible for paying council tax if you are a landlord.
https://www.torbay.gov.uk/council-tax/landlords/landlords-responsibilities/

Pay your Council Tax bill

Find out how you can pay your bill including paying online and setting up a Direct Debit or Standing Order.
https://www.torbay.gov.uk/council-tax/paying-your-bill/pay-your-bill/

Can you get council tax support?

Information on how Council Tax Support is worked out.
https://www.torbay.gov.uk/benefits/cts/cts-can-you-get/

What to do if you disagree with a Council Tax Support decision

What to do if you think you're not receiving the correct amount of Council Tax Support.
https://www.torbay.gov.uk/benefits/cts/cts-appeals/

Discretionary Housing Payments (DHP) and Council Tax Discretionary awards

Extra help with housing costs for people who receive Housing Benefit or Universal Credit for housing costs and with Council Tax (normally for people who get Council Tax Support)
https://www.torbay.gov.uk/benefits/other-help/dhp/

How much help can you get with your council tax?

Find out about the local council tax support scheme.
https://www.torbay.gov.uk/benefits/cts/cts-can-you-get/cts-how-much/

HMRC tax checks

Find out how to obtain an HMRC tax check code
https://www.torbay.gov.uk/business/licensing/taxis/hmrc-tax-checks/

Scams

Find out how to stay safe from Council Tax scammers.
https://www.torbay.gov.uk/council-tax/other-information/ct-scams/

Annexes

Find out about applying for a reduction in council tax for an annexe.
https://www.torbay.gov.uk/council-tax/reducing-your-bill/other-reductions/annexes/

Someone has been in the care of Torbay Council

Find out about discounts for care leavers
https://www.torbay.gov.uk/council-tax/reducing-your-bill/care-leavers/

Charities

Find out about applying for a reduction in council tax if a property is unoccupied and used for charitable purposes.
https://www.torbay.gov.uk/council-tax/reducing-your-bill/other-reductions/charities/

The recovery process

Information on what will happen if you don’t pay your bill
https://www.torbay.gov.uk/council-tax/behind-with-my-payments/recover/

Fraud within or against the council

Find out what counts as fraud and how to report it.
https://www.torbay.gov.uk/council/fraud/

Request a refund

Find out how to request a refund if you have overpaid your council tax.
https://www.torbay.gov.uk/council-tax/other-information/refund/

Someone is in prison

Find out about applying for a reduction in council tax because someone is in prison.
https://www.torbay.gov.uk/council-tax/reducing-your-bill/other-reductions/prison/

Landlords

Find out about council tax if you are a landlord or agent and tell us about changes.
https://www.torbay.gov.uk/council-tax/landlords/