We have had to change the way that some of our services operate to meet the guidelines set out by the government in response to the Coronavirus pandemic.

Struggling to pay your rent?

If you receive Universal Credit for Housing Costs or Housing Benefit, we can often help.

You can make a claim for Discretionary Housing Payments.

These can help with things like:

  • Shortfalls between your rent and the Universal Credit or Housing Benefit you get
  • Rent in advance for people needing to move (e.g. to reduce your costs or escape domestic abuse) & help with removals
  • Deposits- normally via the Councils’ Deposit Bond scheme
  • Rent arrears to enable you to maintain your tenancy

The application form also has an option to request extra help with your Council Tax

  Download the DHP application form

Other help with rent in advance and deposits

Rent in advance

If you cannot claim Discretionary Housing Payments because you do not receive either Housing Benefit or the Universal Credit housing costs element you may be eligible for Crisis Support to help with rent in advance.


We run a Deposit Bond Scheme which provides an alternative to cash deposits.