We are currently working through a very high level of demand for assistance.  Due to this demand, we would like to apologise that our processing times are longer than we would like.

Our phone lines will only be open on Monday and Wednesday 9am to 1pm until further notice.

Please bear with us at this busy time, we will contact you when your application has been processed.

About the scheme

The government has provided £421 million to Councils to support those most in need, to help with global inflationary challenges and the significantly rising cost of living. This funding covers the period from 1 October 2022 to 31 March 2023. Torbay has been allocated £1.235 million

The Household Support Fund from 1 October 2022 aims to provide support to Torbay residents who are struggling to afford household essentials such as buying food and paying for energy.

We are still working through the details of the funding, and we will be updating this page as the scheme develops. This page will be updated when further information is available.

Money from the Household Support Fund is being allocated to the Welfare Support Scheme to provide additional support for food and a range of other essential living costs.

Apply for the Welfare Support Scheme

Food vouchers for school-age children who receive free school meals will available during the Christmas school holidays and parents will be contacted with further information through their school.

We will be contacting low-income households who did not qualify for a government cost of living payment shortly and inviting them to apply for assistance from the Household Support Fund.

We’ve invited partners to apply for a share of £75,000 to set up Warm Spaces in our community this winter. These are places across the community which are warm, welcoming and safe. They are free to use and will provide hot drinks for visitors. Find your nearest Warm Space.

We are also working with partners to develop additional support and we will update you here.

Please be aware of scammers. We will not call you about the Household Support Fund unless you have already made a claim.

Other financial support

Torbay Food Alliance can provide a range of support and advice, telephone: 01803 446022