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Household Support Fund

This scheme aims to support households in the most need.

This is how we will allocate the Household Support Fund in Torbay from April 2025 to March 2026

 

£100 support for fuel, water and food

There has been very heavy demand with over 2,500 claims received in April. In order to deal with these applications and to preserve the remaining budget, we have taken the decision to stop accepting new claims for the time being.

If you have made a claim, please be aware that it may now take up to 4 months before we are able to make your £100 award. It would be helpful if you could please not contact us during this period.  

We plan to re-open the scheme for new applications in September.

Thank you for your understanding at this very busy time.

Winter Fuel Payments for Pensioners

  • We will make payments again to Pensioners receiving Council Tax Support but not Pension Credit. Please do not contact us about this: details will follow from October

Financial Support Initiatives

  • Foodbanks - Support for 9 Foodbanks via the Torbay Food Alliance.

  • Social Supermarkets - Support for 6 Social Supermarkets.

  • Debt and Advice Services - Financial support available.

  • Help for Individuals in Financial Hardship - Available through partner agencies.

  • Council Tax Support:

    • Extra help for working-age households who qualified for Working Age Council Tax Reduction on 1 April 2025.
    • No need to apply; details will be sent to you.

Other support

The Welfare Support scheme helps people who are setting up a home for the first time.

If you get Council Tax Support you can claim extra help with your Council Tax.

Torbay Community Helpline can provide a range of support and advice, telephone: 01803 446022

Other support in Torbay provided by Household Support Funding

More information and support can be found on the Government website

Free Home Energy Assessment with Exeter Community Energy (ECOE)

Take advantage of a complimentary home energy assessment offered by ECOE and enjoy the following benefits:

  • Reduce Energy and Household Bills: Learn how to lower your energy consumption and save money on your bills.
  • Access Grants and Schemes: Discover available grants and schemes that can enhance the comfort of your home.
  • Assistance with Bill Tariffs and Supplier/Meter Issues: Get expert help to navigate complex tariff plans and resolve any supplier or meter-related problems.
  • Crisis Support: In times of need, access crucial support services including fuel vouchers, white goods replacements, and debt advice.

Get Started

The Welfare Support scheme helps people who are setting up a home for the first time.

Contact Welfare Support