My Torbay My Torbay is changing to improve our digital services. Using your account, you will be able to do more with us when and where you want 24/7. Find out more about the benefits and how to sign up.
Rough Sleeping Find out what to do if you are worried about someone sleeping rough.

Universal Credit will not pay housing costs if: 

  • You are single and of state pension age. Or part of a couple and at least one of you was state pension age on 14 May 2019.
    You can find your Pension Credit qualifying age using Check your State Pension age  Opens in a new window
  • Qualify for the severe disability premium  Opens in a new window and receiving Income Support, Employment Support Allowance, Jobseekers Allowance or Housing Benefit or one of these benefits has ended in the last month
  • Live in supported accommodation
  • Have been placed in temporary accommodation by the Local Authority

You will need to claim Housing Benefit.

Universal Credit (UC) is paid by the Department for Work and Pensions (DWP). It is a single monthly payment for living and housing costs for working age people.

  Information and how to apply Opens in a new window

Housing Benefit cannot now be claimed by most working age people, any help with housing costs for rent must be made through the DWP and Universal Credit.

For help with Council Tax you still need to make an application for Council Tax Support (CTS) with us.

  Apply for Council Tax Support

If you are receiving Universal Credit and you are receiving Council Tax Support, we need you to tell us of any changes in your address, household or Universal Credit amount that you receive.

  Tell us about a change of circumstances