Your tenants can only make a new claim for Housing Benefit if:
- A single person is of state pension age. Or if they are part of a couple and at least one of them was state pension age on 14 May 2019.
You can find the Pension Credit qualifying age using Check your State Pension age Opens in a new window False
- You provide them with supported accommodation
- They have been placed in temporary accommodation by the Local Authority
If not they need to claim Universal Credit Opens in a new window False.