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Your subscription if you move house

Find out what you need to do if you subscribe to garden waste collections and you are moving house.

Due to payment system maintenance, garden waste subscriptions and bulky waste bookings will be unavailable from Saturday 14 February 2026 to Monday 16 February 2026.

We apologise for any inconvenience.

You can transfer a subscription to another address in Torbay. If you move house, you need to call our contact centre to arrange a transfer.

It is your responsibility to take the bin to your new property.

If you move out of our collection area, please leave your bin(s) for the new residents. We cant issue a refund if you leave the area. If you pay by Direct Debit you need to remember to cancel your Direct Debit.

  Sign up for garden waste collections

This page was last updated over three months ago

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