The current processing time for new applications and changes to council tax is an average of 8 weeks. If you contact us with a general enquiry online we will reply to you within two working days.

If you think you may qualify for a reduction in your bill you need complete an application. To falsely claim a reduction is a criminal offence.       
You have a legal duty to tell us of any changes in your circumstance which may affect the amount of council tax you pay. Failure to inform us within 21 days could lead a financial penalty or prosecution.