The current processing time for new applications and changes to council tax is an average of 8 weeks. If you contact us with a general enquiry online we will reply to you within two working days.

If someone living in your home is severely mentally impaired and without them only one ‘adult’ lives there, you can apply for a 25 percent discount on your council tax.

  Tell us someone is severely mentally impaired

You may not have to pay council tax if everyone living in the property is severely mentally impaired.

  Tell us all occupants are severely mentally impaired

For these reductions they must qualify for one of the following:

  • Attendance allowance
  • Employment and support allowance
  • Incapacity benefit
  • The high or mid rate care component of disability living allowance (DLA)
  • The daily living component of personal independence payment (PIP)
  • Severe disablement allowance
  • Constant attendance allowance
  • The ‘limited capability for work’ or ‘the limited capability for work related elements’ of Universal Credit
  • An increase in the rate of disablement pension for constant attendance allowance
  • Income support which includes a disability premium
  • Unemployability supplement
  • Unemployability allowance

We will need proof of the benefit and a completed doctor’s statement.