We have had to change the way that some of our service operates to meet the guidelines set out by the government in response to the Coronavirus pandemic and to provide additional support for those affected.

If your tenants are liable for the council tax and they fall into arrears, any debt will stay in their name. It will not stay with the property or be transferred to you.

When they move out of the property it is important that we are told promptly and provided with a forwarding address if known. This is so that we can close their account and forward all communication to their new address.

Extra help

If your tenant is in arrears with their rent it may be possible for them to get help by applying for Housing Benefit and Council Tax Support (CTS).

Your tenant can not claim CTS if they are not responsible for paying the bill.