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The current processing time for new applications and changes to council tax is an average of 6 weeks. If you contact us with a general enquiry online we will reply to you within two working days.

If you are under 25 years of age and have previously been in the care of Torbay Council (‘looked after’), we may be able to reduce the amount of council tax you have to pay by awarding a discretionary council tax discount.

Who will qualify?

To be awarded a reduction you must be:

  • A care leaver who has previously in the care of Torbay Council for at least 13 weeks since the age of 14 and in care on your 16th birthday
  • Resident in Torbay
  • Under 25 years old
  • Named on the council tax bill

How much discount will I get?

  • If you are the only person responsible to pay your bill, you will not have to pay any council tax
  • If you are jointly liable we will award care leaver discount to cover your share of the bill

The amount of care leaver discount awarded is calculated after all other discounts, reliefs and exemptions that you are entitled to, have been applied.

How do I apply?

You don’t need to apply for this discount, we will be notified of care leavers that have been ‘looked after’ by Torbay Council and will automatically award any discount due.