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Can students claim?
information on which students can claim.
https://www.torbay.gov.uk/benefits/housing-benefit/hb-can-you-get/hb-students/
Caravan pitch or boat mooring
Find out about applying for a reduction in council tax if your caravan or boat mooring is empty.
https://www.torbay.gov.uk/council-tax/reducing-your-bill/second-holiday-homes/caravan-boat/
Finance
Read our finance related plans, policies and reports.
https://www.torbay.gov.uk/council/policies/finance-policies/
Bailiffs (enforcement agents)
Information on their procedures and fees.
https://www.torbay.gov.uk/council-tax/behind-with-my-payments/bailiffs/
Disabled person’s band reduction
Find out about applying for a reduction in council tax because someone living with you has a disability.
https://www.torbay.gov.uk/council-tax/reducing-your-bill/disabled-persons/
Paying your bill
Information on how to pay your bill and changing your instalments
https://www.torbay.gov.uk/council-tax/paying-your-bill/
Debt and money problems
Find out who can help you if you have debt and money problems.
https://www.torbay.gov.uk/council-tax/behind-with-my-payments/debt-advice/
Empty homes
Find out about empty homes and what you should do if you know of one.
https://www.torbay.gov.uk/housing/advice-for-landlords/empty-homes/
Fair Debt Collection Policy
Find out how we collect money for Council Tax, Business Rates, Housing Benefit Overpayments, Sundry Debts and Miscellaneous Income, and Parking Penalty Charge Notices.
https://www.torbay.gov.uk/council/policies/finance-policies/fair-debt-collection-policy/
What evidence we need
Find out what proof we need for your claim.
https://www.torbay.gov.uk/benefits/cts/cts-can-you-get/cts-evidence/
Behind or struggling with your payments
Find out what to do if you are behind with your payments.
https://www.torbay.gov.uk/council-tax/behind-with-my-payments/
Upload your documents and evidence
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We have had to change the way that some of our service operates
https://www.torbay.gov.uk/council-tax/ct-upload/
Tell us about a change
Any changes that might affect your council tax bill should be reported to us immediately.
https://www.torbay.gov.uk/council-tax/landlords/tell-us-about-a-change/
When will your claim start?
Information on when your claim will start.
https://www.torbay.gov.uk/benefits/cts/cts-start/
You think your bill is wrong
Information on what to do if you think your bill is wrong
https://www.torbay.gov.uk/council-tax/other-information/your-bill/bill-is-wrong/
Advice and support for individuals and households
. A range of advice and help is available to those who may need financial support.
Scheme
Who can access it?
What can you access?
How can you access it?
Council Tax Support
People who are unemployed or on a low income
https://www.torbay.gov.uk/health-and-wellbeing/public-health/coronavirus/covid-19-support/
Tell us someone has died
What we need to know when someone has died
https://www.torbay.gov.uk/council-tax/other-information/tell-us-someone-has-died/
What to do if you receive a summons
Find out about what to do if you receive a summons
https://www.torbay.gov.uk/council-tax/behind-with-my-payments/summons/
Tribunals
When we send appeals to the Tribunal Service.
https://www.torbay.gov.uk/benefits/housing-benefit/hb-appeals/tribunals/
Business Rates Hardship
Find out how we will determine that a business is eligible for a reduction in business rates.
https://www.torbay.gov.uk/council/policies/finance-policies/business-rates-hardship-policy/