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My Torbay help

Get help setting up and using your My Torbay account.
https://www.torbay.gov.uk/website-help/my-torbay-help/

Private tenants

What to do if you are being evicted by your landlord.
https://www.torbay.gov.uk/housing/homelessness/private-tenants/

How the council works

Find your parliamentary representative and learn how we conduct our business.
https://www.torbay.gov.uk/how-the-council-works

High hedges

Find out what you can do if your property is affected by high hedges.
https://www.torbay.gov.uk/asb-environment-and-nuisance/high-hedges/

Council meetings and decisions

Details of meetings and decisions, including access to minutes and agendas, and how to get involved.
https://www.torbay.gov.uk/council/how-the-council-works/meetings-and-decisions/

Corporate

Read our corporate plans, policies and reports.
https://www.torbay.gov.uk/council/policies/corporate/

Can you get Housing Benefit?

Information on how Housing Benefit is worked out.
https://www.torbay.gov.uk/benefits/housing-benefit/hb-can-you-get/

Leader of the Council

Find out about the Leader and Cabinet model of governance that is used in Torbay to make decisions.
https://www.torbay.gov.uk/council/leader-of-the-council/

3. The Housing Baseline

Read this chapter of the Housing and Economic Needs Assessment May 2022.
https://www.torbay.gov.uk/council/policies/planning-policies/hena/hena-3/

What changes you must tell us about

Examples of changes you need to tell us about.
https://www.torbay.gov.uk/benefits/housing-benefit/hb-change/hb-tell-us/

Supported living

Find out about housing with different levels of care and support to help people live independently.
https://www.torbay.gov.uk/adult-social-care/asc-housing/supported-living/

Housing advice for landlords

Get help and advice if you are a landlord renting a property or are thinking of becoming a landlord.
https://www.torbay.gov.uk/housing/advice-for-landlords/

What we can tell you about your tenants

Information on the what details we can give a landlord or agent.
https://www.torbay.gov.uk/benefits/benefits-landlords/confidentiality/

Births

How and where to register your child's birth.
https://www.torbay.gov.uk/registrar/register-a-birth/

Make a complaint

Make a formal complaint to us about our services or conduct.
https://www.torbay.gov.uk/council/get-in-touch/feedback/complaints/

Taxis

Find out how to apply for a Hackney Carriage or Private Hire vehicle driver's or operators licence.
https://www.torbay.gov.uk/business/licensing/taxis/

Energy Bills Support Scheme Alternative Funding (EBSS AF)

This scheme is for households that missed out on the £400 energy bills discount.
https://www.torbay.gov.uk/benefits/other-help/energy-bills-support-scheme-alternative-funding-ebss-af/

Charging Policy

How we charge for specialised services such as, information requests, Land Charges and general concessions.
https://www.torbay.gov.uk/council/policies/corporate/charging-policy/

Convert your civil partnership to a marriage

Information on how to convert a civil partnership.
https://www.torbay.gov.uk/registrar/marriages/convert-civil-partnership/

Reporting a breach or raising a concern

of Tax Evasion Policy Reporting a breach or raising a concern Back to Prevention of the Facilitation of Tax Evasion Policy Reporting a breach or raising a concern Within Torbay Council everyone has
https://www.torbay.gov.uk/council/policies/corporate/prevention-of-the-facilitation-of-tax-evasion-policy/reporting-a-breach-or-raising-a-concern/