Suggested Council Services:   Council Tax Support pay your council tax

Welfare Support

Offering support to residents who are experiencing financial hardship
https://www.torbay.gov.uk/benefits/other-help/welfare-support/

Bill reductions, exemptions and discounts

Find out if you are entitled to a discount, exemption or council tax support to reduce your bill.
https://www.torbay.gov.uk/council-tax/reducing-your-bill/

Caravan pitch or boat mooring

Find out about applying for a reduction in council tax if your caravan or boat mooring is empty.
https://www.torbay.gov.uk/council-tax/reducing-your-bill/caravan-boat/

Someone is receiving care not in their home

Find out about applying for a reduction in council tax because someone is receiving care or treatment away from home.
https://www.torbay.gov.uk/council-tax/reducing-your-bill/receiving-care/

Someone is severely mentally impaired

Find out about applying for a reduction in council tax because someone is severely mentally impaired.
https://www.torbay.gov.uk/council-tax/reducing-your-bill/smi/

Disabled person’s band reduction

Find out about applying for a reduction in council tax because someone living with you has a disability.
https://www.torbay.gov.uk/council-tax/reducing-your-bill/disabled-persons/

Empty homes

An empty property is a wasted asset and a potential home to someone who needs it.
https://www.torbay.gov.uk/housing/empty-homes/empty-homes/

Live in carers and care workers

Find out about applying for a reduction in council tax because someone living in your home is providing care.
https://www.torbay.gov.uk/council-tax/reducing-your-bill/care-workers/

Upload your documents and evidence

Upload your documents and evidence - Torbay Council Accessibility Skip to main content Torbay.gov.uk Go to homepage My Torbay Website Search Search Search Search Search My Torbay Sign up to email updates Home Council Tax Upload your documents and evidence Back to Council Tax Home Council Tax
https://www.torbay.gov.uk/council-tax/ct-upload/

Tell us about a change

Any changes that might affect your council tax bill should be reported to us immediately.
https://www.torbay.gov.uk/council-tax/landlords/tell-us-about-a-change/

Report a benefit cheat

Tell us about people who might be committing Council Tax Support fraud.
https://www.torbay.gov.uk/benefits/cts/cts-change/cts-cheat/

Receiving Universal Credit

Important information about Universal Credit
https://www.torbay.gov.uk/benefits/universal-credit/

Prescribed classes of dwellings

Find out more about the different prescribed classes of dwellings.
https://www.torbay.gov.uk/council-tax/reducing-your-bill/prescribed/

When will your claim start?

Information on when your claim will start.
https://www.torbay.gov.uk/benefits/cts/cts-start/

What evidence we need

Find out what proof we need for your pension age council tax support claim.
https://www.torbay.gov.uk/benefits/cts/cts-can-you-get/cts-evidence/

Budget 2024/25

Find out about the budget that the Cabinet is proposing for the 2024/25 financial year.
https://www.torbay.gov.uk/council/finance/budget/budget-202425/

Owners’ survey results

% 2.1 Needed time to do the work - your council tax rules penalise purchasers of empty properties - do not allow for any time to complete renovations before selling or letting the property
https://www.torbay.gov.uk/housing/empty-homes/empty-homes-surveys-results/owners-survey-results/

What to do if you receive a summons

Find out about what to do if you receive a summons
https://www.torbay.gov.uk/council-tax/summons/

Contact us

Find out how to get in touch with our departments, such as Council Tax, Benefits or Waste and Recycling via telephone or online.
https://www.torbay.gov.uk/council/get-in-touch/contact/

Residents’ survey results

% Council Tax on properties from the day they become empty?   Yes 44%   No 56%     We will:   Keep people informed about our empty homes policies through our website and social media Q3
https://www.torbay.gov.uk/housing/empty-homes/empty-homes-surveys-results/residents-survey-results/