Suggested Council Services:   Council Tax Support pay your council tax

How the council works

Find your parliamentary representative and learn how we conduct our business.
https://www.torbay.gov.uk/how-the-council-works

Jobs and skills

Information for Torbay residents who are struggling to find work.
https://www.torbay.gov.uk/benefits/cost-of-living/jobs-col/

Private tenancies

If you rent from a private landlord we will use a Local Housing Allowance (LHA) rate to work out your benefit.
https://www.torbay.gov.uk/benefits/housing-benefit/hb-can-you-get/private-tenancies/

Births

How and where to register your child's birth.
https://www.torbay.gov.uk/registrar/register-a-birth/

Housing advice for landlords

information Council Tax advice for landlords Landlord Tenancy Matching Scheme Best practice advice for landlords Working with Letting Agents Energy efficiency More in Housing Housing advice
https://www.torbay.gov.uk/housing/landlords/

Paignton Salvation Army

. Where appropriate, we will offer small practical items (such as blankets or hot water bottles) to help individuals stay warm at home. Back Contact Benefits Contact us More in Benefits and Support Housing Benefit Pension age council tax support Receiving Universal Credit Landlords benefit information Extra financial help available
https://www.torbay.gov.uk/benefits/cost-of-living/warm-spaces-col/paignton-salvation-army/

Torquay Salvation Army

(such as blankets or hot water bottles) to help individuals stay warm at home. Back Contact Benefits Contact us More in Benefits and Support Housing Benefit Pension age council tax support Receiving Universal Credit Landlords benefit information Extra financial help available
https://www.torbay.gov.uk/benefits/cost-of-living/warm-spaces-col/torquay-salvation-army/

Council meetings and decisions

Details of meetings and decisions, including access to minutes and agendas, and how to get involved.
https://www.torbay.gov.uk/council/how-the-council-works/meetings-and-decisions/

Ellacombe Community Partnership

. We provide a safe space where people can receive support and advice, for example on housing, poverty or benefits. Back Contact Benefits Contact us More in Benefits and Support Housing Benefit Pension age council tax support Receiving Universal Credit Landlords benefit information Extra financial help available
https://www.torbay.gov.uk/benefits/cost-of-living/warm-spaces-col/ellacombe-community-partnership/

Corporate

Read our corporate plans, policies and reports.
https://www.torbay.gov.uk/council/policies/corporate/

You’ve had an overpayment

What happens if you have been overpaid.
https://www.torbay.gov.uk/benefits/housing-benefit/hb-overpayment/

Other financial help

Information about other financial help available
https://www.torbay.gov.uk/benefits/other-help/other-financial-help/

Payments of Housing Benefit

Information about receiving Housing Benefit payments.
https://www.torbay.gov.uk/benefits/benefits-landlords/landlord-payments/

Gaia Giving CIC

. Back Contact Benefits Contact us More in Benefits and Support Housing Benefit Pension age council tax support Receiving Universal Credit Landlords benefit information Extra financial help available
https://www.torbay.gov.uk/benefits/cost-of-living/warm-spaces-col/gaia-giving-cic/

Financial assessment form

If you want us to consider lower repayments then you will need to complete a financial assessment form.
https://www.torbay.gov.uk/benefits/housing-benefit/hb-overpayment/hb-repay-overpayment/hb-pay-instalments/financial-assessment/

3. The Housing Baseline

Read this chapter of the Housing and Economic Needs Assessment May 2022.
https://www.torbay.gov.uk/council/policies/planning-policies/hena/hena-3/

Charging Policy

How we charge for specialised services such as, information requests, Land Charges and general concessions.
https://www.torbay.gov.uk/council/policies/corporate/charging-policy/

Make a complaint

Make a formal complaint to us about our services or conduct.
https://www.torbay.gov.uk/council/get-in-touch/feedback/complaints/

I am a Council Tenant

Information and resources for council tenants
https://www.torbay.gov.uk/housing/i-am-a-council-tenant/

Supported living

Find out about housing with different levels of care and support to help people live independently.
https://www.torbay.gov.uk/adult-social-care/asc-housing/supported-living/