Suggested Council Services:   Council Tax Support pay your council tax

Upload your documents and evidence

Submit evidence online for your claim.
https://www.torbay.gov.uk/benefits/cts/cts-upload/

Chief Financial Officers Report

Read the technical details to support the Cabinet’s budget proposals for 2023/24
https://www.torbay.gov.uk/council/finance/budget/budget-202425/chief-financial-officers-report/

Disputes about charges for an unoccupied property

Find out how to avoid disputes for charges when tenants vacate.
https://www.torbay.gov.uk/council-tax/landlords/disputes/

You think your bill may be wrong

Find out what to do if you think your bill is wrong.
https://www.torbay.gov.uk/council-tax/bill-is-wrong/

You are paying childcare costs

Find out when we can use childcare payments to reduce earnings on a claim.
https://www.torbay.gov.uk/benefits/cts/cts-can-you-get/cts-working/cts-childcare/

Valuation Office Agency Checks, Challenges and Appeals

Find out about the Valuation Office Agency
https://www.torbay.gov.uk/council-tax/valuation-office-agency/

Tell us about a change

How to tell us about a change in your circumstances which might affect your claim.
https://www.torbay.gov.uk/benefits/cts/cts-change/

Our Commitment

to prevent tax evasion. The Council seeks to maintain relevant procedures, including top-level commitment to tackling tax evasion and effective communication, including training
https://www.torbay.gov.uk/council/policies/corporate/prevention-of-the-facilitation-of-tax-evasion-policy/our-commitment/

Eligibility

Check what evidence you need to provide as proof of eligibility for a free bus pass.
https://www.torbay.gov.uk/roads/travel/bus-pass/eligibility/

Tribunals

When we send appeals to the Tribunal Service.
https://www.torbay.gov.uk/benefits/housing-benefit/hb-appeals/tribunals/

Business rates hardship

Find out how we will determine that a business is eligible for a reduction in business rates.
https://www.torbay.gov.uk/council/policies/finance-policies/business-rates-hardship-policy/

Fraud

Privacy notices for activities carried out that are related to Fraud prevention
https://www.torbay.gov.uk/council/information-and-data/data-protection/privacy-notice/fraud/

My Torbay help

Get help setting up and using your My Torbay account.
https://www.torbay.gov.uk/website-help/my-torbay-help/

Fuel

Information for Torbay residents who are struggling to pay for their energy.
https://www.torbay.gov.uk/benefits/cost-of-living/fuel-col/

Stillbirths

Information on how to register a stillbirth.
https://www.torbay.gov.uk/registrars/stillbirths/

Meeting our aims and objectives

Part of the empty homes policy for Torbay.
https://www.torbay.gov.uk/council/policies/community-safety/empty-homes-policy/ehp-meeting-aims/

If you are employed

Information on how earnings are used when working out benefit.
https://www.torbay.gov.uk/benefits/housing-benefit/hb-can-you-get/hb-working/hb-employed/

Extra financial help available

If you are having money problems other help is available.
https://www.torbay.gov.uk/benefits/other-help/

Aims and objectives of the policy

Part of the empty homes policy for Torbay.
https://www.torbay.gov.uk/council/policies/community-safety/empty-homes-policy/ehp-aims/

Leader of the Council

Find out about the Leader and Cabinet model of governance we use to make decisions.
https://www.torbay.gov.uk/council/leader-of-the-council/