Suggested Council Services:   Council Tax Support Pay your council tax

Business Rates Hardship

Find out how we will determine that a business is eligible for a reduction in business rates.
https://www.torbay.gov.uk/council/policies/finance-policies/business-rates-hardship-policy/

Information we need to make sure you get the right bill

Find out what information we need to make sure your bill is correct.
https://www.torbay.gov.uk/council-tax/landlords/get-the-right-bill/

You’ve had an overpayment

What happens if you have been overpaid.
https://www.torbay.gov.uk/benefits/housing-benefit/hb-overpayment/

Housing Benefit Subsidy Officer

’ experience and safeguarding benefits subsidy, Council Tax Reduction expenditure and other discretionary funds administered by the Service. The post holder will provide the relevant information to enable the Benefits Operations Manager to evaluate financial performance, accuracy of processing and maximisation of income to the council
https://www.torbay.gov.uk/jobs/job-descriptions/housing-benefit-subsidy-officer/

Our Commitment

to prevent tax evasion. The Council seeks to maintain relevant procedures, including top-level commitment to tackling tax evasion and effective communication, including training
https://www.torbay.gov.uk/council/policies/corporate/prevention-of-the-facilitation-of-tax-evasion-policy/our-commitment/

Aims and objectives of the policy

Part of the empty homes policy for Torbay.
https://www.torbay.gov.uk/council/policies/community-safety/empty-homes-policy/ehp-aims/

Consultation Results 2022/23

Results on the consultation on the proposed budget for 2022/23.
https://www.torbay.gov.uk/council/finance/budget/budget-202223/consultation-results-202223/

Payments of Housing Benefit

Information about receiving Housing Benefit payments.
https://www.torbay.gov.uk/benefits/benefits-landlords/landlord-payments/

R&B Financial Systems Manager

(such as CRM and SWISCo one system), all financial transactions and system interfaces between financial systems are accurate. Ensure that Business Units are provided with timely and effective information relating to Housing Benefits, Council Tax and Business Rates, to enable effective management at a departmental level
https://www.torbay.gov.uk/jobs/job-descriptions/rb-financial-systems-manager/

Deductions for other adults living with you

Information on deductions for non-dependants that could reduce the amount you get.
https://www.torbay.gov.uk/benefits/housing-benefit/hb-can-you-get/hb-deductions/

Help with the cost of living

Information for Torbay residents who are struggling to pay for their energy, water, food, or other essential items.
https://www.torbay.gov.uk/benefits/cost-of-living/

Claiming if you are working

How we work out Housing benefit if you are working.
https://www.torbay.gov.uk/benefits/housing-benefit/hb-can-you-get/hb-working/

What changes you must tell us about

Examples of changes you need to tell us about.
https://www.torbay.gov.uk/benefits/cts/cts-change/cts-tell-us/

Discretionary Housing Payments Policy (DHP)

Read our policy that relates to Discretionary Housing Payments
https://www.torbay.gov.uk/council/policies/finance-policies/discretionary-housing-payments-policy/

Empty Homes Policy

Find out how we are aiming to reduce the number of empty homes in Torbay through a range of measures, including support and enforcement.
https://www.torbay.gov.uk/council/policies/community-safety/empty-homes-policy/

Web survey results

Find out the results of our website survey
https://www.torbay.gov.uk/council/consultations/web-survey-results/

Get a copy bill

Find out the easiest way to view your business rates account
https://www.torbay.gov.uk/business/business-rates/get-a-copy-business-rates-bill/

The Criminal Finances Act 2017

. It involves operating within the letter, but not the spirit, of the law. Importantly, the corporate criminal offence of facilitation only applies to tax evasion. A third party must be found guilty of tax evasion before the Council can be found to have facilitated
https://www.torbay.gov.uk/council/policies/corporate/prevention-of-the-facilitation-of-tax-evasion-policy/the-criminal-finances-act-2017/

Housing Benefits Team Leader

) Operations Manager Salary grade 24 - 27 JE ref CUST86 1. Key purpose of job To provide knowledge, and interpret appropriate legislation and regulations relating to Housing Benefit and Council Tax Support to ensure a customer orientated service is delivered
https://www.torbay.gov.uk/jobs/job-descriptions/housing-benefits-team-leader/

Fraud

Privacy notices for activities carried out that are related to Fraud prevention
https://www.torbay.gov.uk/council/information-and-data/data-protection/privacy-notice/fraud/