Suggested Council Services:   Council Tax Support Pay your council tax

Leader of the Council

Find out about the Leader and Cabinet model of governance that is used in Torbay to make decisions.
https://www.torbay.gov.uk/council/leader-of-the-council/

How the council works

Find your parliamentary representative and learn how we conduct our business.
https://www.torbay.gov.uk/how-the-council-works

My Torbay help

Get help setting up and using your My Torbay account.
https://www.torbay.gov.uk/website-help/my-torbay-help/

Council meetings and decisions

Details of meetings and decisions, including access to minutes and agendas, and how to get involved.
https://www.torbay.gov.uk/council/how-the-council-works/meetings-and-decisions/

Housing advice for landlords

information Council Tax advice for landlords Landlord Tenancy Matching Scheme Best practice advice for landlords Working with Letting Agents Energy efficiency More in Housing Housing advice
https://www.torbay.gov.uk/housing/landlords/

Corporate

Read our corporate plans, policies and reports.
https://www.torbay.gov.uk/council/policies/corporate/

I am a Council Tenant

Information and resources for council tenants
https://www.torbay.gov.uk/housing/i-am-a-council-tenant/

3. The Housing Baseline

Read this chapter of the Housing and Economic Needs Assessment May 2022.
https://www.torbay.gov.uk/council/policies/planning-policies/hena/hena-3/

Supported living

Find out about housing with different levels of care and support to help people live independently.
https://www.torbay.gov.uk/adult-social-care/asc-housing/supported-living/

Births

How and where to register your child's birth.
https://www.torbay.gov.uk/registrar/register-a-birth/

Can you get Housing Benefit?

Information on how Housing Benefit is worked out.
https://www.torbay.gov.uk/benefits/housing-benefit/hb-can-you-get/

What changes you must tell us about

Examples of changes you need to tell us about.
https://www.torbay.gov.uk/benefits/housing-benefit/hb-change/hb-tell-us/

Make a complaint

Make a formal complaint to us about our services or conduct.
https://www.torbay.gov.uk/council/get-in-touch/feedback/complaints/

Taxis

Find out how to apply for a Hackney Carriage or Private Hire vehicle driver's or operators licence.
https://www.torbay.gov.uk/business/licensing/taxis/

What we can tell you about your tenants

Information on the what details we can give a landlord or agent.
https://www.torbay.gov.uk/benefits/benefits-landlords/confidentiality/

Tenants rights and responsibilities

In addition to your rights as a tenant, you also have some responsibilities relating to how you use the property.
https://www.torbay.gov.uk/housing/private-rental-tenants/tenants-rights-and-responsibilities/

Charging Policy

How we charge for specialised services such as, information requests, Land Charges and general concessions.
https://www.torbay.gov.uk/council/policies/corporate/charging-policy/

Moving home

Plan your move in advance. Use our checklist to assist you on what needs to be done.
https://www.torbay.gov.uk/housing/private-rental-tenants/moving-home/

Are you over State Pension age, or know someone who is?

Pension Credit tops up pension income and can help with day-to-day living costs.
https://www.torbay.gov.uk/benefits/are-you-over-state-pension-age-or-know-someone-who-is/

Reporting a breach or raising a concern

of Tax Evasion Policy Reporting a breach or raising a concern Back to Prevention of the Facilitation of Tax Evasion Policy Reporting a breach or raising a concern Within Torbay Council everyone has
https://www.torbay.gov.uk/council/policies/corporate/prevention-of-the-facilitation-of-tax-evasion-policy/reporting-a-breach-or-raising-a-concern/