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Housing Benefits Team Leader

) Operations Manager Salary grade 24 - 27 JE ref CUST86 1. Key purpose of job To provide knowledge, and interpret appropriate legislation and regulations relating to Housing Benefit and Council Tax Support to ensure a customer orientated service is delivered
https://www.torbay.gov.uk/jobs/job-descriptions/housing-benefits-team-leader/

Household Support Fund Policy

April 2023 to March 2024
https://www.torbay.gov.uk/council/policies/finance-policies/household-support-fund-policy/

Publication Scheme

Information on what information we will make available, how and when we will do so and whether or not this information will be available free of charge.
https://www.torbay.gov.uk/council/information-and-data/publication-scheme/

Budget 2023/24

Find out about the budget that the Cabinet is proposing for the 2023/24 financial year.
https://www.torbay.gov.uk/council/finance/budget/budget-202324/

Eligibility

Check what evidence you need to provide as proof of eligibility for a free bus pass.
https://www.torbay.gov.uk/roads/travel/bus-pass/eligibility/

Tell us about a change

How to tell us about a change in your circumstances which might affect your benefit.
https://www.torbay.gov.uk/benefits/housing-benefit/hb-change/

Stillbirths

Information on how to register a stillbirth.
https://www.torbay.gov.uk/registrar/stillbirths/

Jo Williams

Foreward for the Local Account Summary 2022/23 by Jo Williams: Director of Adult and Community Services.
https://www.torbay.gov.uk/council/policies/asc-policies/local-account-summary/foreward-director/

Governance Referendum

Find about the vote being held in May to decide if we change the way we are run the Council and keep an Elected Mayor.
https://www.torbay.gov.uk/council/voting-and-elections/elections/referendums/governance-referendum-2016/

Tree Planting

Find out about our tree planting programme
https://www.torbay.gov.uk/planning-and-building-control/trees-and-environment/tree-planting/

What changes you must tell us about

Examples of changes you need to tell us about.
https://www.torbay.gov.uk/benefits/housing-benefit/hb-change/hb-tell-us/

What we can tell you about your tenants

Information on the what details we can give a landlord or agent.
https://www.torbay.gov.uk/benefits/benefits-landlords/confidentiality/

Summary of grants

Find out more about the grants available to residents help in Torbay.
https://www.torbay.gov.uk/council/policies/community-safety/hap/hap-grants/

Fallen leaves

All about the clearance of leaves from parks and highways in Torbay
https://www.torbay.gov.uk/roads/highway-maintenance/fallen-leaves/

My Torbay help

Get help setting up and using your My Torbay account.
https://www.torbay.gov.uk/website-help/my-torbay-help/

Can you get Housing Benefit?

Information on how Housing Benefit is worked out.
https://www.torbay.gov.uk/benefits/housing-benefit/hb-can-you-get/

Housing advice for landlords

information Council Tax advice for landlords Landlord Tenancy Matching Scheme Best practice advice for landlords Working with Letting Agents Energy efficiency More in Housing Housing advice
https://www.torbay.gov.uk/housing/landlords/

Are you over State Pension age, or know someone who is?

Pension Credit tops up pension income and can help with day-to-day living costs.
https://www.torbay.gov.uk/benefits/are-you-over-state-pension-age-or-know-someone-who-is/

Energy Bills Support Scheme Alternative Funding (EBSS AF)

This scheme is for households that missed out on the £400 energy bills discount.
https://www.torbay.gov.uk/benefits/other-help/energy-bills-support-scheme-alternative-funding-ebss-af/

High hedges

Find out what you can do if your property is affected by high hedges.
https://www.torbay.gov.uk/asb-environment-and-nuisance/high-hedges/