Suggested Council Services:   Council Tax Council Tax Support Pay your council tax

If you are self-employed

Information on how self-employed earnings are calculated when working out Housing Benefit.
https://www.torbay.gov.uk/benefits/housing-benefit/hb-can-you-get/hb-working/hb-self-employed/

Fair Debt Collection Policy

Find out how we collect money for Council Tax, Business Rates, Housing Benefit Overpayments, Sundry Debts and Miscellaneous Income, and Parking Penalty Charge Notices.
https://www.torbay.gov.uk/council/policies/finance-policies/fair-debt-collection-policy/

Prevention

of tax evasion, the Council would have to prove that it had in place, reasonable prevention procedures. This would enable the Council to raise a defence. HM Revenue and Customs have produced guidance to help the Council put in place preventative processes and procedures
https://www.torbay.gov.uk/council/policies/corporate/prevention-of-the-facilitation-of-tax-evasion-policy/prevention/

You've been overpaid

Find out what to do if you have been overpaid Housing Benefit.
https://www.torbay.gov.uk/benefits/housing-benefit/hb-overpayment/hb-been-overpaid/

If you or your partner are self-employed

Information on how self-employed earnings are calculated when working out pension age Council Tax Support.
https://www.torbay.gov.uk/benefits/cts/cts-can-you-get/cts-working/cts-self-employed/

Tell us about a change

How to tell us about a change in your circumstances which might affect your claim.
https://www.torbay.gov.uk/benefits/cts/cts-change/

Cabinet’s Response to Consultation

Read the Cabinet’s response to the consultation and amended budget proposals.
https://www.torbay.gov.uk/council/finance/budget/budget-202425/cabinets-response-to-consultation/

My Torbay

Find out how to make the most of your My Torbay account so you can see your accounts and claims and track your requests.
https://www.torbay.gov.uk/website-help/register/

Tell us about a move or any changes

Find out what changes you need to tell us about so that you don't pay the wrong amount of council tax.
https://www.torbay.gov.uk/council-tax/change-of-circumstances/

Chief Financial Officers Report

Read the technical details to support the Cabinet’s budget proposals for 2023/24
https://www.torbay.gov.uk/council/finance/budget/budget-202425/chief-financial-officers-report/

Landlords benefit information

Information about how you may be affected if tenants claim help with their rent.
https://www.torbay.gov.uk/benefits/benefits-landlords/

Household Support Fund

This scheme aims to support households in the most need.
https://www.torbay.gov.uk/benefits/other-help/household-support/

Extra financial help available

If you are having money problems other help is available.
https://www.torbay.gov.uk/benefits/other-help/

HB overpayments and Universal Credit

. You can get more information at What to do if you disagree with a Housing Benefit decision . Contact Benefits Contact us More in Benefits and Support Housing Benefit Pension age council tax support Working age council tax support Household support fund Welfare support fund Receiving
https://www.torbay.gov.uk/benefits/housing-benefit/hb-overpayment/hb-op-and-uc/

Let us know if your empty home is occupied

What to do if you receive a letter for the long term empty property review.
https://www.torbay.gov.uk/council-tax/empty-property-review/

How different tenancies affect who is responsible to pay

Find out how a tenancy affects unoccupied periods.
https://www.torbay.gov.uk/council-tax/landlords/tenancies/

Private tenancies

If you rent from a private landlord we will use a Local Housing Allowance (LHA) rate to work out your benefit.
https://www.torbay.gov.uk/benefits/housing-benefit/hb-can-you-get/private-tenancies/

Claiming if you are of pension age but still working

How we work out pension age Council Tax Support if you are working.
https://www.torbay.gov.uk/benefits/cts/cts-can-you-get/cts-working/

What evidence we need

Find out what proof we need for your benefit application.
https://www.torbay.gov.uk/benefits/housing-benefit/hb-can-you-get/hb-evidence/

We've paid too much

What happens if you or your tenant has been overpaid.
https://www.torbay.gov.uk/benefits/benefits-landlords/landlord-payments/landlord-overpayment/