Suggested Council Services:   Council Tax Support Pay your council tax

Financial assessment form

If you want us to consider lower repayments then you will need to complete a financial assessment form.
https://www.torbay.gov.uk/benefits/housing-benefit/hb-overpayment/hb-repay-overpayment/hb-pay-instalments/financial-assessment/

Contact us

Find out how to get in touch with our departments, such as Council Tax, Benefits or Waste and Recycling via telephone or online.
https://www.torbay.gov.uk/council/get-in-touch/contact/

Let us know if your empty home is occupied

What to do if you receive a letter for the long term empty property review.
https://www.torbay.gov.uk/council-tax/empty-property-review/

How different tenancies affect who is responsible to pay

Find out how a tenancy affects unoccupied periods.
https://www.torbay.gov.uk/council-tax/landlords/tenancies/

Fair Debt Collection Policy

Find out how we collect money for Council Tax, Business Rates, Housing Benefit Overpayments, Sundry Debts and Miscellaneous Income, and Parking Penalty Charge Notices.
https://www.torbay.gov.uk/council/policies/finance-policies/fair-debt-collection-policy/

Pay an invoice in full

or  Post Office  Opens in a new window . Please take your invoice or final notice with you. Direct Debit   Set up a Direct Debit Contact Benefits Contact us More in Benefits and Support Housing Benefit Pension age council tax support Working age council tax support Household support fund Welfare support
https://www.torbay.gov.uk/benefits/housing-benefit/hb-overpayment/hb-repay-overpayment/hb-pay-invoice/

How you will be paid

Details of how landlords receive their tenants Housing Benefit.
https://www.torbay.gov.uk/benefits/benefits-landlords/landlord-payments/landlord-paid/

My tenant is in arrears

What we can do if your tenant is behind with the rent.
https://www.torbay.gov.uk/benefits/benefits-landlords/landlord-payments/tenant-arrears/

Tell us about a change

How to tell us about a change in your circumstances which might affect your claim.
https://www.torbay.gov.uk/benefits/cts/cts-change/

Cabinet’s Response to Consultation

Provides the Cabinet’s response to the consultation and amended budget proposals
https://www.torbay.gov.uk/council/finance/budget/budget-202223/cabinets-response-to-consultation/

Deductions for 2022 to 2023

£16.45 In receipt of pension credit Nil Students or student nurses Nil All others £16.45 Contact Benefits Contact us More in Benefits and Support Housing Benefit Pension age council tax support Working age council tax support Household support fund Welfare support fund Receiving
https://www.torbay.gov.uk/benefits/housing-benefit/hb-can-you-get/hb-deductions/hb-deductions-2122/

Report a benefit cheat

Tell us about people who might be committing benefit fraud.
https://www.torbay.gov.uk/benefits/housing-benefit/hb-change/hb-cheat/

Chief Financial Officers Report

Read the technical details to support the Cabinet’s budget proposals for 2023/24
https://www.torbay.gov.uk/council/finance/budget/budget-202425/chief-financial-officers-report/

If you are self-employed

Information on how self-employed earnings are calculated when working out Housing Benefit.
https://www.torbay.gov.uk/benefits/housing-benefit/hb-can-you-get/hb-working/hb-self-employed/

Budget 2025/26

Find out about the budget that has been approved by Council for the 2025/26 financial year.
https://www.torbay.gov.uk/council/finance/budget/budget-202526/

Claiming if you are of pension age but still working

How we work out pension age Council Tax Support if you are working.
https://www.torbay.gov.uk/benefits/cts/cts-can-you-get/cts-working/

Customer Service Advisor

service areas, Registrars, Elections, Housing, Housing Benefits, Council Tax, Corporate Debt, Business Rates, Highways, Natural Environment, Parking, Community Protection and General Council enquiries
https://www.torbay.gov.uk/jobs/job-descriptions/customer-service-advisor-1/

Customer Service Advisor

service areas, Registrars, Elections, Housing, Housing Benefits, Council Tax, Corporate Debt, Business Rates, Highways, Natural Environment, Parking, Community Protection and General Council enquiries
https://www.torbay.gov.uk/jobs/job-descriptions/customer-service-advisor/

Extra financial help available

If you are having money problems other help is available.
https://www.torbay.gov.uk/benefits/other-help/

Cabinet’s Response to Consultation

Read the Cabinet’s response to the consultation and amended budget proposals.
https://www.torbay.gov.uk/council/finance/budget/budget-202425/cabinets-response-to-consultation/