1. The social value bid submission must be made via the SVP. Applicants should use this link () to register on the SVP.
  2. Once you have submitted your registration, you will receive an email to confirm that you have successfully registered for the tender or that there was an error with your registration. Should there be an error with your registration the Social Value Portal Support team will review your registration and resolve any errors or contact you within one working day.
  3. If you do not already have SVP login credentials, you will be sent an email containing your username and a link to set up your password.

Please note

  • The password setup link will expire within forty eight hours of being sent; if you need a new password setup link, please click here: Forgot Your Password and use your existing username to reset you login credentials;
  • If you do not receive a password setup email, please check your spam/junk mail folder;
  • Your username will be in the format:
  • firstname.lastname@socialvalueportal.com
  • Please allow at least one working day to receive your login credentials. Once your details are checked and approved, an account will be set up for you, and details will be sent via the email address you provide.
  • Remember that filling in your Social Value responses will require time and preparation, including specific quantified measures with supporting qualitative submissions as required.

Please note

  • Your SVP response/submission must be done online via the SVP. You can save your work and repeatedly return to progress your submission, but it is not possible to download the content to work on it offline and then upload your commitments.
  • The deadline for making your final submission through the SVP is the same as the tender deadline. No extensions will be made to deadlines due to any Applicant being unfamiliar with the portal or allowing insufficient time for uploading and submitting their social value documents.
  • Any queries/clarifications regarding the Social Value criteria or tender requirements must be directed via ProContract (Supplying the South West Portal) through the message function.
  • If you need technical support with the SVP itself please email the SVP directly support@socialvalueportal.com . The SVP support team are available between 09:00 and 17:00, Monday to Friday. Please allow one working day for responses from the SVP.
  • Generic SVP User Guidance Document is available at: https://socialvalueportal.force.com/sArticle?id=a060K00001JRlO8

Bid requirements

  • a) a quantified Social Value Proposal (‘Quantitative Social Value Proposal’)
  • b) evidence describing how the social value being offered will be delivered against each of the measures offered (‘Qualitative Social Value Proposal’)

Quantitative Social Value Proposal

  • Applicants are required to complete and submit a response through the Social Value Calculator in line with the deadline for tender submissions. The completed Calculator forms the basis of the quantitative element of the Social Value Proposal.
  • For assistance with calculating targets for certain measures Applicants should use the Unit Toolkit on the Portal see: https://socialvalueportal--c.um5.visual.force.com/apex/unittoolkit

Qualitative Social Value Proposal 

  • Applicants must accompany any target figures with a rationale in the description/evidence box – this must demonstrate that you have a credible processes in place to deliver what is being offered and provide a breakdown of any calculations.
  • Please note that the description field on the portal has a limit of 255 characters – however additional supporting information can be attached if required.

Social Value Delivery Plan

  • For higher value contracts we may also request a Social Delivery Plan to be submitted. This must set out:
    • The named person responsible for the delivery of social value in the organisation.
    • Clear evidence that you can identify, deliver and report on each target set.
    • A clear timeline for delivery of the Social Value offer.
    • What your internal processes are in the event that something goes wrong i.e. how will you address poor delivery.
  • There is a 2000 word limit on the delivery plan.