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Struggling with payments
don’t ignore the problem as it could mean you have to pay a lot more.
Could you get your council tax bill reduced?
Help with debt
Other financial help available
Share this page
https://www.torbay.gov.uk/benefits/housing-benefit/hb-overpayment/hb-struggling-payments/
Paying your bill
Information on how to pay your bill and changing your instalments
https://www.torbay.gov.uk/council-tax/paying-your-bill/
Tell us someone has died
What we need to know when someone has died
https://www.torbay.gov.uk/council-tax/other-information/tell-us-someone-has-died/
Budget overview
An overview of the Cabinet’s proposals for the Revenue and Capital Budgets for 2022/2023.
https://www.torbay.gov.uk/council/finance/budget/budget-202223/budget-overview-202223/
Fair Debt Collection Policy
Find out how we collect money for Council Tax, Business Rates, Housing Benefit Overpayments, Sundry Debts and Miscellaneous Income, and Parking Penalty Charge Notices.
https://www.torbay.gov.uk/council/policies/finance-policies/fair-debt-collection-policy/
What to do if you receive a summons
Find out about what to do if you receive a summons
https://www.torbay.gov.uk/council-tax/behind-with-my-payments/summons/
When will your claim start?
Information on when your claim will start.
https://www.torbay.gov.uk/benefits/cts/cts-start/
Long term empty property review
What to do if you receive a review letter
https://www.torbay.gov.uk/council-tax/other-information/long-term-empty-property-review/
Ask us to make a payment arrangement
If you want us to consider lower repayments then you will need to complete a financial assessment form.
https://www.torbay.gov.uk/council-tax/behind-with-my-payments/ask-us-to-make-a-payment-arrangement/
Examples of who is liable for unoccipied periods
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Home
Council tax
Landlords
Examples of who is liable for unoccipied periods
Back to Landlords
Examples of who is liable for unoccipied periods
All these examples assume the landlord does not accept
https://www.torbay.gov.uk/council-tax/landlords/landlord-examples/
Consultations
View all current consultations and have your say.
https://www.torbay.gov.uk/council/consultations/
Finance
Read our finance related plans, policies and reports.
https://www.torbay.gov.uk/council/policies/finance-policies/
Deductions for other adults living with you
Information on deductions for non-dependants that could reduce the amount of council tax support you get.
https://www.torbay.gov.uk/benefits/cts/cts-can-you-get/cts-deductions/
Single Person Discount (SPD) Review
What to do if you have received a SPD review letter.
https://www.torbay.gov.uk/council-tax/other-information/spd-review/
Valuation Office Agency Checks, Challenges and Appeals
Find out about the Valuation Office Agency
https://www.torbay.gov.uk/council-tax/other-information/valuation-office-agency/
Change direct debit bank account
Advice on how to change the bank account that you pay direct debit from
https://www.torbay.gov.uk/council-tax/paying-your-bill/change-your-payments/change-direct-debit-bank-account/
Recovery methods we can use
Find out the methods we can use to recover a debt if you have not paid your Council Tax.
https://www.torbay.gov.uk/council-tax/behind-with-my-payments/recovery-methods/
Disputes about charges for an unoccupied property
Find out how to avoid disputes for charges when tenants vacate.
https://www.torbay.gov.uk/council-tax/landlords/disputes/
Business Rates Hardship
Find out how we will determine that a business is eligible for a reduction in business rates.
https://www.torbay.gov.uk/council/policies/finance-policies/business-rates-hardship-policy/
Tell Us Once
How we can help you notify organisations of a death.
https://www.torbay.gov.uk/registrar/deaths/tell-us-once/