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When will your claim start?
Information on when your claim will start.
https://www.torbay.gov.uk/benefits/cts/cts-start/
What to do if you receive a summons
Find out about what to do if you receive a summons
https://www.torbay.gov.uk/council-tax/summons/
You think your bill is wrong
Find out what to do if you think your bill is wrong.
https://www.torbay.gov.uk/council-tax/bill-is-wrong/
Appeal a decision
How to appeal a decision for the household or welfare support scheme.
https://www.torbay.gov.uk/benefits/other-help/welfare-support/hsf-appeals/
Can students claim?
information on which students can claim.
https://www.torbay.gov.uk/benefits/housing-benefit/hb-can-you-get/hb-students/
If you or your partner are employed
Information on how earnings are used when working out pension age Council Tax Support.
https://www.torbay.gov.uk/benefits/cts/cts-can-you-get/cts-working/cts-employed/
Late appeals
Information on what happens when we receive a late appeal.
https://www.torbay.gov.uk/benefits/housing-benefit/hb-appeals/late-appeals/
Paying by instalments
the amount we are deducting.
Ask us to consider lower repayments
Contact Benefits
Contact us
More in Benefits and Support
Housing Benefit
Pension age council tax support
Working age council tax support
Household support fund
https://www.torbay.gov.uk/benefits/housing-benefit/hb-overpayment/hb-repay-overpayment/hb-pay-instalments/
Ask us to make a payment arrangement
Find out more about making a payment arrangement.
https://www.torbay.gov.uk/council-tax/payment-arrangement/
Recovery methods we can use
Find out the methods we can use to recover a debt if you have not paid your Council Tax.
https://www.torbay.gov.uk/council-tax/recovery-methods/
Benefit Cap
Information about the benefit cap.
https://www.torbay.gov.uk/benefits/housing-benefit/hb-can-you-get/benefit-cap/
Counter Fraud Assistant
. The role will contribute to maintaining the accuracy of the Council Tax and Business Rates charge base.
To support the Council’s Fraud Team in the matching of other data sets against Council Tax records and Business Rates Charge Base records, such as those produced by the mandatory National Fraud Initiative
https://www.torbay.gov.uk/jobs/job-descriptions/counter-fraud-assistant/
Explanations and appeals
What you need to do if you think that a decision we've made is wrong.
https://www.torbay.gov.uk/benefits/housing-benefit/hb-appeals/explanations-and-appeals/
Jobs and skills
Information for Torbay residents who are struggling to find work.
https://www.torbay.gov.uk/benefits/cost-of-living/jobs-col/
Empty homes
An empty property is a wasted asset and a potential home to someone who needs it.
https://www.torbay.gov.uk/housing/empty-homes/empty-homes/
Household Support Fund
This scheme aims to support households in the most need.
https://www.torbay.gov.uk/benefits/other-help/household-support/
Upload your documents and evidence
Submit evidence online for your claim.
https://www.torbay.gov.uk/benefits/cts/cts-upload/
Upload your documents and evidence
Submit evidence for your Housing Benefit and/or Pension Age Council Tax Support claim
https://www.torbay.gov.uk/benefits/housing-benefit/hb-upload/
Finance
Read our finance related plans, policies and reports.
https://www.torbay.gov.uk/council/policies/finance-policies/
Change how and when you pay
Ask us to make changes to the way you pay or how often you pay your Council Tax.
https://www.torbay.gov.uk/council-tax/change-your-payments/