Suggested Council Services:   Council Tax Support Pay your council tax

Explanations and appeals

What you need to do if you think that a decision we've made is wrong.
https://www.torbay.gov.uk/benefits/housing-benefit/hb-appeals/explanations-and-appeals/

Can students claim?

information on which students can claim.
https://www.torbay.gov.uk/benefits/housing-benefit/hb-can-you-get/hb-students/

Jobs and skills

Information for Torbay residents who are struggling to find work.
https://www.torbay.gov.uk/benefits/cost-of-living/jobs-col/

Empty homes

An empty property is a wasted asset and a potential home to someone who needs it.
https://www.torbay.gov.uk/housing/empty-homes/empty-homes/

What evidence we need

Find out what proof we need for your pension age council tax support claim.
https://www.torbay.gov.uk/benefits/cts/cts-can-you-get/cts-evidence/

When will your claim start?

Information on when your claim will start.
https://www.torbay.gov.uk/benefits/cts/cts-start/

If you or your partner are employed

Information on how earnings are used when working out pension age Council Tax Support.
https://www.torbay.gov.uk/benefits/cts/cts-can-you-get/cts-working/cts-employed/

What to do if you receive a summons

Find out about what to do if you receive a summons
https://www.torbay.gov.uk/council-tax/summons/

You think your bill is wrong

Find out what to do if you think your bill is wrong.
https://www.torbay.gov.uk/council-tax/bill-is-wrong/

Household Support Fund

This scheme aims to support households in the most need.
https://www.torbay.gov.uk/benefits/other-help/household-support/

Ask us to make a payment arrangement

Find out more about making a payment arrangement.
https://www.torbay.gov.uk/council-tax/payment-arrangement/

Recovery methods we can use

Find out the methods we can use to recover a debt if you have not paid your Council Tax.
https://www.torbay.gov.uk/council-tax/recovery-methods/

Budget 2024/25

Find out about the budget that the Cabinet is proposing for the 2024/25 financial year.
https://www.torbay.gov.uk/council/finance/budget/budget-202425/

Owners’ survey results

% 2.1 Needed time to do the work - your council tax rules penalise purchasers of empty properties - do not allow for any time to complete renovations before selling or letting the property
https://www.torbay.gov.uk/housing/empty-homes/empty-homes-surveys-results/owners-survey-results/

Upload your documents and evidence

Submit evidence online for your claim.
https://www.torbay.gov.uk/benefits/cts/cts-upload/

Upload your documents and evidence

Submit evidence for your Housing Benefit and/or Pension Age Council Tax Support claim
https://www.torbay.gov.uk/benefits/housing-benefit/hb-upload/

Residents’ survey results

% Council Tax on properties from the day they become empty?   Yes 44%   No 56%     We will:   Keep people informed about our empty homes policies through our website and social media Q3
https://www.torbay.gov.uk/housing/empty-homes/empty-homes-surveys-results/residents-survey-results/

Budget 2022/23

Find out about the budget that the Cabinet is proposing for the 2022/23 financial year.
https://www.torbay.gov.uk/council/finance/budget/budget-202223/

Online benefits calculators

Find out how much help you could get.
https://www.torbay.gov.uk/benefits/housing-benefit/hb-can-you-get/hb-calculators/

You are paying childcare costs

Find out when we can use childcare payments to reduce earnings on a claim.
https://www.torbay.gov.uk/benefits/cts/cts-can-you-get/cts-working/cts-childcare/