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Struggling with payments

don’t ignore the problem as it could mean you have to pay a lot more. Could you get your council tax bill reduced? Help with debt Other financial help available Share this page

Paying your bill

Information on how to pay your bill and changing your instalments

Tell us someone has died

What we need to know when someone has died

Budget overview

An overview of the Cabinet’s proposals for the Revenue and Capital Budgets for 2022/2023.

Fair Debt Collection Policy

Find out how we collect money for Council Tax, Business Rates, Housing Benefit Overpayments, Sundry Debts and Miscellaneous Income, and Parking Penalty Charge Notices.

What to do if you receive a summons

Find out about what to do if you receive a summons

When will your claim start?

Information on when your claim will start.

Long term empty property review

What to do if you receive a review letter

Ask us to make a payment arrangement

If you want us to consider lower repayments then you will need to complete a financial assessment form.

Examples of who is liable for unoccipied periods

. Home Council tax Landlords Examples of who is liable for unoccipied periods Back to Landlords Examples of who is liable for unoccipied periods All these examples assume the landlord does not accept


View all current consultations and have your say.


Read our finance related plans, policies and reports.

Deductions for other adults living with you

Information on deductions for non-dependants that could reduce the amount of council tax support you get.

Single Person Discount (SPD) Review

What to do if you have received a SPD review letter.

Valuation Office Agency Checks, Challenges and Appeals

Find out about the Valuation Office Agency

Change direct debit bank account

Advice on how to change the bank account that you pay direct debit from

Recovery methods we can use

Find out the methods we can use to recover a debt if you have not paid your Council Tax.

Disputes about charges for an unoccupied property

Find out how to avoid disputes for charges when tenants vacate.

Business Rates Hardship

Find out how we will determine that a business is eligible for a reduction in business rates.

Tell Us Once

How we can help you notify organisations of a death.