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Paying your bill
Information on how to pay your bill and changing your instalments
https://www.torbay.gov.uk/council-tax/paying-your-bill/
What to do if you receive a summons
Find out about what to do if you receive a summons
https://www.torbay.gov.uk/council-tax/behind-with-my-payments/summons/
What evidence we need
Find out what proof we need for your claim.
https://www.torbay.gov.uk/benefits/cts/cts-can-you-get/cts-evidence/
Advice and support for individuals and households
. A range of advice and help is available to those who may need financial support.
Scheme
Who can access it?
What can you access?
How can you access it?
Council Tax Support
People who are unemployed or on a low income
https://www.torbay.gov.uk/health-and-wellbeing/public-health/coronavirus/covid-19-support/
Long term empty property review
What to do if you receive a review letter
https://www.torbay.gov.uk/council-tax/other-information/long-term-empty-property-review/
Empty homes
Find out about empty homes and what you should do if you know of one.
https://www.torbay.gov.uk/housing/advice-for-landlords/empty-homes/
Finance
Read our finance related plans, policies and reports.
https://www.torbay.gov.uk/council/policies/finance-policies/
Ask us to make a payment arrangement
If you want us to consider lower repayments then you will need to complete a financial assessment form.
https://www.torbay.gov.uk/council-tax/behind-with-my-payments/ask-us-to-make-a-payment-arrangement/
Examples of who is liable for unoccipied periods
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Council tax
Landlords
Examples of who is liable for unoccipied periods
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https://www.torbay.gov.uk/council-tax/landlords/landlord-examples/
Single Person Discount (SPD) Review
What to do if you have received a SPD review letter.
https://www.torbay.gov.uk/council-tax/other-information/spd-review/
Change direct debit bank account
Advice on how to change the bank account that you pay direct debit from
https://www.torbay.gov.uk/council-tax/paying-your-bill/change-your-payments/change-direct-debit-bank-account/
Recovery methods we can use
Find out the methods we can use to recover a debt if you have not paid your Council Tax.
https://www.torbay.gov.uk/council-tax/behind-with-my-payments/recovery-methods/
Disputes about charges for an unoccupied property
Find out how to avoid disputes for charges when tenants vacate.
https://www.torbay.gov.uk/council-tax/landlords/disputes/
Business Rates Hardship
Find out how we will determine that a business is eligible for a reduction in business rates.
https://www.torbay.gov.uk/council/policies/finance-policies/business-rates-hardship-policy/
Tribunals
When we send appeals to the Tribunal Service.
https://www.torbay.gov.uk/benefits/housing-benefit/hb-appeals/tribunals/
Tell Us Once
How we can help you notify organisations of a death.
https://www.torbay.gov.uk/registrar/deaths/tell-us-once/
Tell us about a change
How to tell us about a change in your circumstances which might affect your claim.
https://www.torbay.gov.uk/benefits/cts/cts-change/
Upload your documents and evidence
Submit evidence online for your claim.
https://www.torbay.gov.uk/benefits/cts/cts-upload/
Deductions for other adults living with you
Information on deductions for non-dependants that could reduce the amount you get.
https://www.torbay.gov.uk/benefits/cts/cts-can-you-get/cts-deductions/
Change how and when you pay
Ask us to make changes to the way you pay or how often you pay your Council Tax.
https://www.torbay.gov.uk/council-tax/paying-your-bill/change-your-payments/