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Pledge 2 – Show you we care

Find out about our vision for SEND in the local area.

You said:

“We want to feel like the people around us are supportive”

Our pledge to you

We will listen carefully and ensure that we build a plan of support around your aspirations, hopes and goals.

How we will do this

  • We will not underestimate you.

  • We will take time to prepare and get to know you and your family as well as possible before trying to help.

  • We will listen carefully and ensure that your views are heard and understood.

  • We will listen to you to ensure that we understand how you would like to be supported and build your support plans on your aspirations, hopes and goals.

  • We will take time to explain what support can be provided.

  • We will ensure that we make any reasonable adjustments (small changes) to services you might need, to help you to achieve.

  • We will use language that shows we care.

  • We will ensure that written and spoken communication is accurate and in the format you prefer.

Read Pledge 3 - Be thoughtful