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Household Support Fund

This scheme aims to support households in the most need.

This is how we will allocate the Household Support Fund in Torbay from April 2025 to March 2026

 

£100 support for fuel, water and food

You qualify for this payment if you get Universal Credit, Employment and Support Allowance or Pension Credit AND

  • Have one or more dependent children in your household or
  • You are in receipt of Personal Independence Payments (PIP) or Attendance Allowance

If you have not yet applied for the £100 payment, please complete the application form below. If you cannot apply online, you can get a form from Torquay, Paignton or Brixham Libraries. Because we expect to receive another large volume of claims there may again be a significant wait to get your money. We will give updates on waiting times here.

If you have already applied, we cannot accept another application. To try to help as many households as possible we are only allowing one claim from April 2025 to March 2026. If you are still waiting to hear about your claim thankyou for your patience so far. We are dealing with the last few outstanding applications and you can expect to receive notification within the next 7 days.

If you were notified on August 27 2025 that you had been awarded £100, we apologise for a delay with this payment. You can expect to receive it on Tuesday September 16 2025. Payments awarded on other dates are unaffected and should still be arriving within 10 working days.

Apply for the £100 payment

Financial Support Initiatives

  • Supermarket Vouchers for families with children will be available for collection from the Torbay Family Hubs from Tuesday 26 August 2025. Please note the only collection times: Mondays to Fridays at 9.30am to 11.30am and 2pm to 4pm. Vouchers will not be available outside of these time frames. The Family Hubs are at:
    • The Barn, Brixham Enterprise Estate, Rea Barn Road, Brixham, TQ5 9DF
    • The Beehive, Bishops Place, Paignton, TQ3 3DZ
    • St. Edmunds, Victoria Park Road, Torquay,TQ1 3QH

  • Foodbanks - Support for 9 Foodbanks via the Torbay Food Alliance.

  • Social Supermarkets - Support for 6 Social Supermarkets.

  • Debt and Advice Services - Financial support available.

  • Help for Individuals in Financial Hardship - Available through partner agencies.

  • Council Tax Support:

    • Extra help for working-age households who qualified for Working Age Council Tax Reduction on 1 April 2025.
    • No need to apply; details will be sent to you.

Other support

The Welfare Support scheme helps people who are setting up a home for the first time.

If you get Council Tax Support you can claim extra help with your Council Tax.

Torbay Community Helpline can provide a range of support and advice, telephone: 01803 446022

Other support in Torbay provided by Household Support Funding

More information and support can be found on the Government website

Free Home Energy Assessment with ECOE Advice

Take advantage of a complimentary home energy assessment offered by ECOE and enjoy the following benefits:

  • Reduce Energy and Household Bills: Learn how to lower your energy consumption and save money on your bills.
  • Access Grants and Schemes: Discover available grants and schemes that can enhance the comfort of your home.
  • Assistance with Bill Tariffs and Supplier/Meter Issues: Get expert help to navigate complex tariff plans and resolve any supplier or meter-related problems.
  • Crisis Support: In times of need, access crucial support services including fuel vouchers, white goods replacements, and debt advice.

Get Started

The Welfare Support scheme helps people who are setting up a home for the first time.

Contact Welfare Support