The current processing time for new applications and changes to council tax is an average of 6 weeks. If you contact us with a general enquiry online we will reply to you within two working days.

There are several ways to pay your council tax:

Direct debit

This is the easiest way to pay your council tax and you can set up a Direct Debit payment online now. 

  Set up a Direct Debit

If you already pay by Direct Debit you can now spread your payments up until March and also change the date the payment is taken.


You can pay your bill online with a debit or credit card. A charge of 2% is payable on credit card payments but debit cards are free.

  Pay your council tax


You can pay by debit or credit card on our 24 hour automated payment line:

  • Call 0300 456 0506
  • Calling from abroad +44 300 456 0506

A charge of 2% is payable on credit card payments but debit cards are free.

Internet, telephone banking or standing order

If you would like to set up a standing order or your bank allows you to access your bank account by phone or internet, the details you will need are;

  • Sort Code: 55-70-01;
  • Account Number: 06040411; and
  • Name: Torbay Council
  • Council Tax Account Reference


Post a cheque or postal order to: Torbay Council, Town Hall Castle Circus, Torquay, TQ1 3DR

If you would like a receipt, please send a stamped self addressed envelope with your payment.

In Person

You can pay by cash, cheque or debit card at any bank, Post Office Opens in a new window or at your local shop that displays a Payzone Opens in a new window sign.