Our free service helps landlords and tenants. It guides them through the complicated world of private renting and aims to:

  • match 'tenancy ready' clients with local landlords
  • allow trouble-free tenancies
  • give peace of mind to both the landlord and the tenant


We offer a competitive range of financial and other benefits:

Full control

You decide who moves into your property. We will find you tenants, but you don't have to offer them a tenancy.

Finding the right tenant

We match tenants to your property using a thorough assessment that looks at:

  • suitability
  • affordability

Deposit and rent in advance

A five-week deposit with one month rent in advance. Fast payment processing to minimise delays in letting your property.

Legal guidance

It can be difficult meeting rental regulations. You need to know a lot of legislation but we can help you.

Ongoing support

You will have our support for as long as the tenant lives at the property. We will support you and your tenants.

Minimal rental gaps

We aim to find you a tenant as soon as you are ready.

Property assessments

We will look at photos and visit the property if we need to.

Tenancy reviews

We will review each tenancy at the end of the first six months.

Next steps

To give you the best service and to promote sustainable tenancies we’ll need this information:

  • Name of landlord
  • Contact telephone
  • Property details, including photos, or link to the agent
  • Energy Performance Certificate (EPC)
  • Gas safety certificate, if applicable

To join the scheme send this information to landlordliaison@torbay.gov.uk