Suggested Council Services:   Council Tax Council Tax Support Pay your council tax

Let us know if your empty home is occupied

What to do if you receive a letter for the long term empty property review.
https://www.torbay.gov.uk/council-tax/empty-property-review/

HB overpayments and Universal Credit

. You can get more information at What to do if you disagree with a Housing Benefit decision . Contact Benefits Contact us More in Benefits and Support Housing Benefit Pension age council tax support Working age council tax support Household support fund Welfare support fund Receiving
https://www.torbay.gov.uk/benefits/housing-benefit/hb-overpayment/hb-op-and-uc/

How different tenancies affect who is responsible to pay

Find out how a tenancy affects unoccupied periods.
https://www.torbay.gov.uk/council-tax/landlords/tenancies/

Private tenancies

If you rent from a private landlord we will use a Local Housing Allowance (LHA) rate to work out your benefit.
https://www.torbay.gov.uk/benefits/housing-benefit/hb-can-you-get/private-tenancies/

What evidence we need

Find out what proof we need for your benefit application.
https://www.torbay.gov.uk/benefits/housing-benefit/hb-can-you-get/hb-evidence/

Claiming if you are of pension age but still working

How we work out pension age Council Tax Support if you are working.
https://www.torbay.gov.uk/benefits/cts/cts-can-you-get/cts-working/

We've paid too much

What happens if you or your tenant has been overpaid.
https://www.torbay.gov.uk/benefits/benefits-landlords/landlord-payments/landlord-overpayment/

Our Commitment

to prevent tax evasion. The Council seeks to maintain relevant procedures, including top-level commitment to tackling tax evasion and effective communication, including training
https://www.torbay.gov.uk/council/policies/corporate/prevention-of-the-facilitation-of-tax-evasion-policy/our-commitment/

Meeting our aims and objectives

Part of the empty homes policy for Torbay.
https://www.torbay.gov.uk/council/policies/community-safety/empty-homes-policy/ehp-meeting-aims/

Business Rates Hardship

Find out how we will determine that a business is eligible for a reduction in business rates.
https://www.torbay.gov.uk/council/policies/finance-policies/business-rates-hardship-policy/

When will your claim start?

Information on when your claim will start.
https://www.torbay.gov.uk/benefits/housing-benefit/hb-start/

Tell us about a change

What you need to tell us about if you are getting Housing Benefit payments for a tenant.
https://www.torbay.gov.uk/benefits/benefits-landlords/landlord-change/

You are paying childcare costs

Find out when we can use childcare payments to reduced earnings on a claim.
https://www.torbay.gov.uk/benefits/housing-benefit/hb-can-you-get/hb-working/hb-childcare/

Properties owned by social landlords

How we work out your benefit if you rent from a social landlord.
https://www.torbay.gov.uk/benefits/housing-benefit/hb-can-you-get/social-landlords/

View your benefits account

Find out how to view your benefits account in My Torbay.
https://www.torbay.gov.uk/website-help/my-torbay-help/view-benefits/

Payments of Housing Benefit

Information about receiving Housing Benefit payments.
https://www.torbay.gov.uk/benefits/benefits-landlords/landlord-payments/

You’ve had an overpayment

What happens if you have been overpaid.
https://www.torbay.gov.uk/benefits/housing-benefit/hb-overpayment/

Fraud

Privacy notices for activities carried out that are related to Fraud prevention
https://www.torbay.gov.uk/council/information-and-data/data-protection/privacy-notice/fraud/

Aims and objectives of the policy

Part of the empty homes policy for Torbay.
https://www.torbay.gov.uk/council/policies/community-safety/empty-homes-policy/ehp-aims/

Help with the cost of living

Information for Torbay residents who are struggling to pay for their energy, water, food, or other essential items.
https://www.torbay.gov.uk/benefits/cost-of-living/