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Pillar 2 - Inclusion

Find out what we are doing to involve families in improving our SEND services.

The report said local organisations didn’t work well enough with each other, nor with local families. It said we did not involve families in decision-making about services or in monitoring how well they were working.

The report said there was too much difference between the levels of service that some people got compared to others in a similar position.

The actions we will take include:

  • Creating an ambitious SEND Strategy in partnership with local families

  • Designing effective ways of making sure the strategy is working, once it is being delivered

  • Improving the culture across all teams – from the people delivering services to senior leaders – by agreeing core values and then training and encouraging everyone to behave in ways that embody those values

  • Producing a report setting out how the lived experience of families will inform all work across the system

  • Improving communications between families and service providers and commissioners

  • Improving the way different parts of the system work together behind the scenes so that parents and families only have to ‘tell their story once’ when engaging with local agencies.

  • Transforming the way schools and early years settings assess, plan, carry out and review their provision for each child and young person with SEND to make sure they get the tailored support they need.

  • Using exclusion data to highlight which schools need support to reduce the number of students being excluded

Read Improvement Pillar 3 - Becoming an adult