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PTB Guide for Parents and Carers

Personal Transport Budgets (PTB) school transport guide for parents and carers

What is a Personal Transport Budget (PTB)

A Personal Transport Budget is money provided by Torbay Council  to help you arrange your child’s travel to school, instead of using council-organised transport (such as a taxi or bus). 

How can I use it? 

You can choose what works best for your family, for example: 

  • Driving your child to school yourself 
  • Sharing journeys with another family 
  • Paying a trusted adult to help with transport 
  • Using public transport (where appropriate) 

What are the benefits

  • Greater flexibility around your daily routine 
  • More control over how your child travels 
  • A consistent, familiar journey for your child 
  • Can support independence for older children 

What should I think about

  • You are responsible for getting your child to and from school 
  • You will need a reliable plan (including a backup if things go wrong) 
  • Consider time, fuel costs, and your daily commitments 
  • Think about what will work long-term 

How much will I get

The amount is usually based on: 

  • Distance to school 
  • Your child’s needs 
  • Number of journeys per week 

Your local authority will explain how your payment is calculated. 

What if it doesn’t work for us 

If your circumstances change or the arrangement isn’t working: 

  • Contact Torbay Council transport team 
  • Other options may be discussed 

You are not expected to struggle without support. 

Frequently Asked Questions 

What if my car breaks down? 

You should have a backup plan where possible and contact the council if there are ongoing issues. 

Can I change my mind? 

In many cases, yes — speak to your local authority. 

Do I have to take a personal transport budget  

No — it is one option available to eligible families. 

Will this affect my benefits? 

Personal transport budgets are generally not considered income but check if you are unsure. 

Need help or more information? 

If you’re unsure whether a PTB is right for you, your local authority can talk through your options and help you decide what works best for your family. 

 There is no “right” choice — the best option is the one that works for you