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Residents Satisfaction Survey 2025

Have your say on local services in Torbay.

A series of roadshows, surveys and public events are taking place in Torbay this autumn. Local people will be able to have their say on local services.

We completed the first local residents satisfaction survey in the summer of 2023. We sought your views on the effectiveness of the Council. From 20 September to 2 November 2025, we are undertaking a second survey.

The questions in the survey are based on questions recommended by the Local Government Association (LGA). This allows us to compare results with other councils. We can also compare last survey's results to future survey outcomes in Torbay and see how we are doing. This will support ongoing improvements in our services.

The main survey is for people aged 16 and over in Torbay. There is also a survey for children and young people aged 12 to 15. People of Torbay can give their views on local services in a series of pop-up roadshows. These take place in town centres, libraries and shopping areas.

Take the survey

Take the residents’ survey.

Take the children and young people’s survey.

Read the results of our 2023 Residents Satisfaction Survey.

Timetable of events
Date Venue Time
Saturday 20 September Paignton Library 10am to 3.30pm
Tuesday 23 September Sainsbury’s Paignton 10am to 4pm
Thursday 25 September Victoria Street, Paignton 10am to 4pm
Saturday 27 September Scala Hall, Brixham 10am to 4pm
Thursday 2 October Outside Primark, Torquay Town Centre 10am to 4pm
Tuesday 7 October Sainsbury’s (The Willows, Torquay) 10am to 4pm
Thursday 9 October The Strand, Torquay 10am to 4pm
Tuesday 14 October Fore Street, Brixham (outside Tesco) 10.30am to 4.30pm
Tuesday 21 October St Marychurch High Street 10am to 4pm
Thursday 23 October Victoria Street, Paignton 10am to 4pm

Contact Consultation