If you are struggling to pay for household essentials for your home and family you can get help to pay for:

• sanitary products
• warm clothing and blankets
• soap or household cleaners
• boiler service/repair
• new equipment including fridges, freezers, ovens, etc.
• things you can't get through foodbanks e.g. pet food or special dietary needs

Who can apply

You can apply for help with if:

• you are over 16
• you live in Torbay
• you are struggling to pay for household essentials

How we can help

We will contact you to talk about your needs and how we can help. This might include:

• getting white goods from Refurnish or Turntable
• making a payment into your bank account if you need to buy things

What we need to see

If you already claim benefits we'll use the information we know about you to process your application. If we can't do this then you may need to give us:

• proof of your income
• your bank details

  Get help with household essentials

What happens next

Once you have applied you must send us the documents we need that support your application.

  Send us your documents

We will look at applications in the order we get them but urgent applications will get priority. We may call or email you if we need to talk to you about:

• your application
• documents we may need to support your application.

We may check some details with:

• the Department of Work and Pensions
• other council departments

Wherever we can we will help you. You won't have to pay anything back.

If you are unhappy with a decision we make about your application you can ask us to look at it.