You can only make a new claim for Housing Benefit if you meet one of the following criteria: 

  • You are single and of state pension credit qualifying age, or
    Part of a couple and are both of state pension credit qualifying age, or
    Part of a couple and been continuously receiving Pension Credit since at least 14/05/19
    You can find your Pension Credit qualifying age using Check your State Pension age  Opens in a new window
  • Qualify for the severe disability premium  Opens in a new window and receiving Income Support, Employment Support Allowance, Jobseekers Allowance or Housing Benefit or one of these benefits has ended in the last month
  • Live in supported accommodation
  • Have been placed in temporary accommodation by the Local Authority

If not you need to claim Universal Credit  Opens in a new window  for help with paying your rent.

Housing Benefit stops when a claim for Universal Credit is made.

If your Housing Benefit payments were being reduced because you were paying back an overpayment, any amount still outstanding will need to be repaid. We will send an invoice for the total amount due.

Being sent an invoice doesn’t give new appeal rights. An appeal needs to be made within one month of the original letter we sent telling you that you had been overpaid.

You can get more information at What to do if you disagree with a Housing Benefit decision.