From the 5 September 2018 your tenants can only make a new claim for Housing Benefit if: 

If not they need to claim Universal Credit  Opens in a new window .

Payment of Housing Benefit will automatically be made direct to the landlord where we are aware that

  • Rent arrears have reached the equivalent of eight weeks or more
  • The tenant is likely to have problems paying their rent and it is in the tenants best interest

Making payments direct to private landlords

If you think a tenant is struggling with the responsibility of paying the rent, you can ask us to make payments direct.

A request for direct payment can be made by the tenant, the landlord or another interested party.

Safeguard Policy
The LHA Safeguard Policy provides safeguards for both landlords and tenants and aims to prevent rent arrears accruing and tenants being put at risk of eviction.