HR support

We offer a range of HR support packages: 

HR advice and support
Occupational Health
Employee Assistance Programme
Mediation - Resolving workplace disputes
Coaching - Personal development

Occupational Health

We provide comprehensive Occupational Health services via our provider Heales Medical. Occupational Health provides independent medical advice through its online system to support you on the following:

• Pre-employment screening.
• Work-station assessments.
• Medical prognosis and fitness to return to work.
• Reasonable adjustments.
• Phased returns to work.
• Advice following access to GP and consultant medical reports.
• Ill Health Retirement.

The service provides both Nurse Practitioner and Physician appointments and is managed via a management referral process, telephone or face to face appointments and written feedback. Schools purchasing HR Advice and Support will also benefit from HR Advice both before and after the referral process, as well as support to write referrals.

Employee Assistance Programme

This service will only be available to customers purchasing either HR Services, Advice and Support or Payroll.

Under Heales Medical, Schools and Academies can benefit from an additional Employee Assistance Programme. This is charged at a minimal cost per employee per year.

The Employee Assistance Programme (EAP) provided by Red Poppy offers to help you deal with personal and professional problems that could be affecting your home life or work life, health, and general wellbeing.

Mediation - Resolving workplace disputes

This service is available to schools and academies as a bespoke service, and aims to allow organisations to successfully resolve workplace disputes between two individuals.

This service works at its best when there are two individuals who need to remain working with each other after following a formal procedure (such as grievance) or as a means of resolving informal grievances.

The Process

Pre-Mediation: Your assigned Mediator will discuss the situation with management and will make an initial assessment as to whether mediation is appropriate and likely to be successful.

Mediation Day (AM): Individual sessions with the Mediator.
Mediation Day (PM): Formal mediation session.

Formal agreement is typed up and signed by both parties.

Coaching - Personal Development

Our qualified team can offer you one-to-one coaching sessions for individuals to aid the personal development of your staff and achieve  their professional goals. Coaching is a conversation with a purpose. Taking you from where you are now to where you want to be. Our coaches can enable problem solving, goal setting, feedback sessions, inspiration and motivation, providing a sounding board with
encouragement and support.

We have successfully supported staff in:

• Lesson observations – how not to fall apart when Ofsted arrive.
• Confidence issues – what are the barriers and how to overcome them. 
• Coaching for Excellence – being even better.
• Positive reframing – being able to see positive alternative to problems.
• Life issues – helping to eliminate the impact on work.

Coaching sessions

We advise a minimum of two – six sessions depending on the employee and their needs. All sessions are completely confidential and a contract is made between the individual and their coach.

We provide some pre-coaching questionnaires to help employees understand their own learning style and preferred communication style and coaching will be completely tailored to the individual and their needs.

Ultimately, it is hoped that the individual will be able to fulfil their  potential and ultimately contribute to the school’s ambitions.