We continue to learn from people's experiences and from safeguarding reviews when things have gone wrong. During the year we strengthened our approach to supporting people experiencing self-neglect, improved partnership working and invested in staff training to help professionals respond effectively to complex situations.
Over the next year we will continue to:
Our ambition is that every adult in Torbay can live safely, independently and with dignity, supported by services that put their rights, wishes and wellbeing at the heart of everything they do.
If concerns are raised about your wellbeing, we will work with you, and those important to you, to understand what matters most and take action to reduce risks where needed.
We want people to be listened to, involved in decisions about their lives, and supported to achieve the outcomes that are important to them. If you need additional support to understand your rights or express your views, independent advocacy can help ensure your voice is heard.
By working closely with health services, care providers, community organisations and families, we aim to help people stay safe, maintain their independence and remain in control of decisions about their care and support.