We use 259 closed circuit television (CCTV) cameras in Torbay to:
- help tackle crime
- keep the public safe
- Find missing people
- monitor traffic flow
164 cameras are in our town centres and car parks and 15 cameras are used to watch the traffic. The rest are in public buildings, including the Town Hall, public libraries, and Torre Abbey.
Images are recorded 7 days a week, 24 hours a day. Recordings are retained for 30 days unless a request is received to retain a particular piece of footage for a longer period. Footage from the system can be used as evidence in both criminal and civil court cases.
Police access to CCTV footage
Where an offence has been reported in an area covered by our CCTV cameras, the Police may ask to view any CCTV footage that might be helpful.
Request CCTV footage
By law, you have a right (subject to certain exemptions) to be told whether any personal data is held about you, including CCTV footage.
If you would like to apply for subject access to our CCTV footage please complete the application form and send it to us.
Insurance Company access to CCTV Footage
If you have been involved in a road traffic collision or incident (without Police involvement), please contact your insurance provider to request the relevant footage in accordance with Schedule 2, Part 1(5) of the Data Protection Act 2018. Please be aware there is a fee for this service.
If your incident involved Police and you have been provided with a crime reference number, please contact the Police directly to request CCTV footage. The Council cannot provide this information, and you will be advised to liaise with the Police for assistance.