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Our people in numbers

Find out more about the people working in adult social care in Torbay - part of the Local Account Summary.

Adult Social Care (ASC) in Torbay has made significant strides in modernising service delivery and strengthening workforce engagement. A major milestone was the reorganisation of teams to a Bay-wide model, enhancing consistency, efficiency, and flexibility in operations.

Ethnicity Headcount Percentage
White British 191 92%
Black or Black British 1 1%
Mixed 3 1%
Other Ethnic Group 2 1%

*Image shows - Donut chart titled 'Adult Social Care Headcount & Percentage of Staff by Ethnicity.' ItDonut chart titled 'Adult Social Care Headcount & Percentage of Staff by Ethnicity.' It shows the ethnic breakdown of staff: 92% White British (191 people), 4% Unknown (9 people), 1% Other Ethnic Group (3 people), 1% Mixed (2 people), less than 1% Black or Black British (1 person), and less than 1% White Other (1 person) shows the ethnic breakdown of staff: 92% White British (191 people), 4% Unknown (9 people), 1% Other Ethnic Group (3 people), 1% Mixed (2 people), less than 1% Black or Black British (1 person), and less than 1% White Other (1 person)

To support this transition, senior leaders introduced a range of engagement initiatives, including listening events, whole-service updates, and lunch and learn sessions. Long-standing monthly social care leads meetings continue to provide a platform for collaboration and are being reviewed to better align with ongoing transformation work.

ASC Headcount and % of staff by age band

Age Band Headcount % of Staff
21 to 25 10 5%
26 to 30 20 10%
31 to 35 25 12%
36 to 40 30 15%
51 to 55 38 19%
56 to 60 32 16%
61 to 65 28 14%
66 to 70 15 8%
"Bar and line graph titled 'ASC Headcount & Percentage of Staff by Age Band.' The x-axis shows age bands from 21–25 up to 66–70. Light gray bars represent staff headcount, ranging from 0 to 40 on the right y-axis. A gray line shows the percentage of staff in each age band, ranging from 0% to 20% on the left y-axis. The chart compares the number of staff and their proportional representation across age groups."

*Image shows - Bar and line graph titled 'ASC Headcount & Percentage of Staff by Age Band.' The x-axis shows age bands from 21–25 up to 66–70. Light gray bars represent staff headcount, ranging from 0 to 40 on the right y-axis. A gray line shows the percentage of staff in each age band, ranging from 0% to 20% on the left y-axis. The chart compares the number of staff and their proportional representation across age groups.

The 2023 NHS Staff Survey and Local Government Association (LGA) Employer Standards Health Check highlighted key strengths such as flexible working, strong management support, and a safe working environment. Challenges, however, remain, including low survey participation, concerns around discrimination and inclusion, and reports of harassment from the public. These findings have informed a detailed action plan to drive improvement (IR04F).

ASC governance is supported by the Section 75 Executive Board and thematic steering groups, enabling co-produced improvements, such as refining panel procedures. Senior leadership team meetings ensure strategic oversight, while targeted training supports professional development.

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