Introduction

Welcome to the Torbay Adult Social Care Local Account Summary for 2024/25. This document provides an overview of how adult social care services are supporting people in Torbay to live independent, fulfilling lives, with dignity and choice.

Adult social care in Torbay plays a vital role in supporting residents who are older, disabled, or facing challenges that impact their day-to-day living. Each year, we work alongside our partners in the NHS, voluntary sector, and local communities to meet growing and changing needs while continuing to focus on what matters most to people: being safe, staying connected, and having control over the care they receive.

In this summary, we highlight the key achievements, challenges, and areas for improvement in 2024/25. It reflects the voices of those who use our services, carers, and professionals, offering transparency and accountability to residents. As we continue to operate in a context of financial pressures and increasing demand, our commitment remains firmly rooted in improving outcomes, promoting wellbeing, and ensuring that care and support are person-centred.

Thank you for taking the time to read this account. Your feedback helps us learn and improve, and we welcome your thoughts on how we can better serve you.