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Performance summary

We are proud of the progress made across Adult Social Care during 2025/26, particularly in supporting people to remain independent, strengthening partnerships and improving outcomes. However, we also recognise there are areas where we need to improve. The summary below highlights both our achievements and our priorities for the year ahead. 

What we are proud of 

  • Good CQC assessment outcome.
  • Increased satisfaction with Adult Social Care services (71.7%).
  • Strong outcomes for unpaid carers, with more carers identified and supported.
  • Significant increase in people with learning disabilities living in their own home or with family (84.6%).
  • Expansion of reablement and community-based support.
  • Strong engagement with Learning Disability and Autism Partnership Boards.
  • Increased opportunities for co-production and lived experience involvement.
  • Publication of the Autism Strategy and continued delivery of The Big Plan for people with learning disabilities 

Where we need to improve 

  • Support for carers, including increasing carer satisfaction and access to Direct Payments.
  • Expanding housing and accommodation options for people with care and support needs.
  • Improving workforce recruitment and retention.
  • Increasing awareness and uptake of Direct Payments generally.
  • Responding to growing demand for mental health support.
  • Improving access to information and advice about available services.
  • Continuing to reduce reliance on residential care
  • Improve safeguarding outcomes 
Next - Our priorities