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Council Tax Support Consultation

Have your say on proposals for the Council Tax Support scheme for working age residents in Torbay. The consultation is open until 11 October 2019 and there is a public event being held at Paignton Library on the 11 September 2019 for people to find out more about the proposals. Take part in the consultation >>

From the 5 September 2018 your tenants can only make a new claim for Housing Benefit if: 

  • A single person is of state pension age. Or if they are part of a couple and at least one of them was state pension age on 14 May 2019.
    You can find the Pension Credit qualifying age using Check your State Pension age  Opens in a new window
  • Qualify for the severe disability premium  Opens in a new window and receiving Income Support, Employment Support Allowance, Jobseekers Allowance or Housing Benefit or one of these benefits has ended in the last month
  • You provide them with supported accommodation
  • They have been placed in temporary accommodation by the Local Authority

If not they need to claim Universal Credit  Opens in a new window .

If you are paid your tenants rent direct then you will get this every four weeks.

If it is a tenants’ first payment or their benefit has changed you may get it sooner.

We will write to you to tell you when:

  • Benefit is awarded
  • A change has happened
  • How much the weekly award will be
  • When the payment stops or is suspended

Payment schedules

As a landlord you can access all of your tenants’ payment information online. You will need an email address to access this service and we will send you a password in the post.

  Request an online payment schedule