From the 5 September 2018 your tenants can only make a new claim for Housing Benefit if:
- A single person is of state pension age. Or if they are part of a couple and they are both of state pension age.
You can find the Pension Credit qualifying age using
- Qualify for the and receiving Income Support, Employment Support Allowance, Jobseekers Allowance or Housing Benefit or one of these benefits has ended in the last month
- You provide them with supported accommodation
- They have been placed in temporary accommodation by the Local Authority
If not they need to claim.