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My Torbay help

Get help setting up and using your My Torbay account.

Council Tax, Housing Benefits and Business Rates – system availability

Due to annual billing and benefits updates, you won’t be able to access your account via My Torbay from Friday 27 February to Monday 2 March.

We’re really sorry for any inconvenience this may cause and thank you for your patience.

We're always trying to improve the My Torbay experience. Your feedback and ideas help us to focus on the services that are important to you.

Here you will find the help you need if you are having problems using your account.

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If you have a problem using My Torbay or a beta service, please tell us.

Report a problem with My Torbay