Learn more about how we provide safe, quality care and the best experience for children moving to adult services - part of the Local Account Summary.
Moving from children's to adult services is a big step for our young people. This year our specialist team has developed close links with education, mental health and children’s services to make the transition as easy as possible.
I feel compelled to write to express how fantastic Jamie Saunders has been as our son’s adult social worker. He provides us and our son P with advice, information, and support.
Jamie is reliable, clear in his explanations and professional and I feel able to completely trust in his advice and words. He always respects the fact that P is now an adult and often repeats this in meetings and reminds us all that P has rights which must be upheld.
I really appreciate his involvement with P and was impressed that when he left the case soon after P was settled in semi-independent accommodation, he was quick to return when a re-referral was made when P needed help. We are grateful for the multi-disciplinary team meetings and the way he coordinates the professionals involved in P’s care. I am sure this is also due to the good management of your team and the continuity of care X which means X has really got to know P and time is not wasted with other professionals having to learn about P from the start, his needs, and his past.
He always makes us feel he has time to listen and explains at length to me, the areas, which I do not understand.
We feel very lucky to have him involved. He always seems to get the balance right between being professional, informative, being kind and understanding.