Reference Number:

Job type: Hybrid

Employment Contract: Fixed Term Contract

Salary: £27,711 - £30,060 / year

Description:

• An excellent communicator who will give clear and concise advice to customers and landlords.
• A good listener who will be empathetic when helping customers facing challenging personal circumstances.
• A team player who can display our core values and behaviours.
• Great at case management skill, has an eye for detail and can prioritise their work in a demanding environment.
• A natural problem solver who can think creatively to offer resolutions.
  
  

Skills:

• To be able to use effectively a range of modes of communication including verbal, email, telephone, formal and in formal reports and in presentations taking into account issues of confidentiality.
• Good organisational ability, particularly self-organisation, ability to see tasks through to a successful conclusion.

Knowledge:

• Knowledge of the roles and responsibilities of Statutory and voluntary agencies and experience of liaising with them.
• Knowledge of how to access accommodation and rent a property.

Experience & Qualifications:

• Demonstrate experience of successful partnership working leading to positive outcomes.
• Experience or working collaboratively with other professionals and agencies.

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Reference Number:

Job type: Hybrid

Employment Contract: Permanent

Salary: £37,938 - £40,476 / year

Description:

Skills:

• Able to demonstrate effective communication to non-finance colleagues at all levels and to create effective working relationships which enhance and develop the finance service to managers and to be customer focused. 
• Able to convey financial and technical information accurately and simply in a manner that is easily understood by all recipients. The ability to provide information to support the completion of statutory grant and other returns with accuracy and timeliness. An eye to detail and accuracy are essential. 
• Ability to contribute to corporate technical projects to develop/update reporting solutions and take the lead & responsibility for other projects. 

Knowledge:

• The latest report writing knowledge using SQL (Sequential Query Language) for both Oracle and SQL Server - With the ability to grow and expand on this knowledge base. 
• Working and up-to-date knowledge of IT based systems. In particular - Knowledge of Financial Information Management Systems is essential to performing this job adequately. 
• Technical knowledge on how to develop and write reports over several different databases. 

Experience & Qualifications:

• Recent experience of system report writing in a complex organisation using Sequential Query Language Programme. 
• Experience of putting forward ideas in technical projects to develop/update reporting solution. 
• Experience of reviewing procedure, developing, and suggesting system solutions to improve service delivery. 

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Reference Number:

Job type: Hybrid

Employment Contract: Permanent

Salary: £37,938 - £40,476 / year

Description:

Skills:

• Effective interpersonal skills to include diplomacy & tact but also a confident and effective communication manner, with a Customer Focus approach. This should include empathy and understanding of issues faced by Creditors (including those who may be vulnerable), but with the ability to maintain the role’s position/status in contentious situations.
• Able to undertake a diverse workload and produce desired outcomes within changing deadlines, to include a high level of logical reasoning skills applied to data management techniques for problem solving. 
• Eye for detail and investigatory skills, with the confidence to follow up and question procedure & create/implement solutions. 

Knowledge:

• Detailed in-depth knowledge of statutory legislation with regard to VAT, HMRC CIS scheme and employment status.
• Working and up-to-date knowledge of IT based systems. In particular – in depth knowledge of Payment related systems, and other Microsoft Office applications is essential to performing this job to the high level required. 
• Detailed knowledge of relevant Local Authority policies & guidance (including Financial Regulations, Health and Safety, Risk Management, Insurance policies and Data Protection) where they relate to this role.

Experience & Qualifications:

• Suitable relevant experience of working in a Payments environment with particular reference to legislation and reconciliation of suspense accounts.
• Previous experience of dealing and resolving customer queries.
• Association of Accounting Technician or equivalent (or working towards this qualification).

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Reference Number:

Job type: Hybrid

Employment Contract: Permanent

Salary: £52,239 - £55,231 / year

Description:

Skills:

• Ability to work to tight deadlines ensuring projects are delivered to specification on time and within budget.
• Ability to effectively manage, motivate and lead multi disciplined and often large and complex projects. 
• Ability to work flexibly and communicate effectively with Clients and Contractors. 

Knowledge:

• Well developed knowledge and understanding of Project Management.
• Working knowledge of Project Management Processes & Programming software.
• Demonstrable working knowledge of Construction Contracts and Law. 

Experience & Qualifications:

• Demonstrable track record of successful project delivery across a broad spectrum of works
• Experience in Managing multiple project with differing priorities
• Degree level (or equivalent) in a related discipline for example Civil Engineering or a Construction related professional qualification, knowledge of Prince2 philosophies and Membership of relevant professional associations for example Member of the Royal Institution of Chartered Surveyors (RICS) and Member of the Association for Project Management (MAPM). 

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Reference Number:

Job type: Hybrid

Employment Contract: Fixed Term Contract

Salary: £45,718 - £48,710 / year

Description:

Skills:

• Proven ability to work autonomously and without direction to meet the requirements of the role and Council priorities.
• Proven ability to work on and prioritise multiple projects across a diverse range of subject matters encompassing all Children’s Services activity and able to deal with conflicting and ever changing priorities, in relation to own workload and that of in-direct reports.
• Ability to demonstrate the motivational, negotiation, challenge and influencing skills required to secure: buy-in and best outcomes through collaborative and partnership working; and improved outcomes and best value within service delivery. 
• Ability to demonstrate mature problem solving and analytical skills to interpret statistical and written information and to produce planning documents and determine a range of informed and imaginative solutions.
• Ability to demonstrate the extensive communication skills necessary to be able to present complex information clearly, in a range of formats to varied audiences.

Knowledge:

• Knowledge of public sector commissioning sufficient to ensure understanding of the impact and consequences of the decisions made on Council policy, strategy, the wider system, services and individual service users.
• Knowledge and understanding of the full commissioning cycle, including needs assessment, co-production and market appraisal.
• Knowledge of key social care, education, health and other relevant legislation, regulatory frameworks and policy guidance. This should include the Children’s Act, Education Act, Ofsted Inspection Framework, commissioning best practice and guidance, public contracts regulations, contract law, social value, best value, modern slavery, data protection, transparency and transformation agenda.
• Knowledge of performance management, policy development and service improvement methodologies and their application, including quality standards and development of management information systems.
• Knowledge and understanding, at a local and national level, of current and future trends and issues affecting the Commissioning and delivery of children's statutory and non-statutory social care services.

Experience & Qualifications:

• Demonstrable experience of the successful commissioning of services.
• Demonstrable experience of partnership and collaborative working across a diverse range of stakeholders.
• Demonstrable experience of co-production and consultation with key stakeholders, including service users in the design and delivery of outcomes-focused services that meet needs and aspirations.
• A proven track record in formulating and delivering presentations to a diverse audience, supported by the effective facilitation of group working and collaborative activities.
• Experience of the managing and monitoring of contractual arrangements, including contract compliance, opportunities for improvement/service redesign to ensure value for money and better outcomes. 

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Reference Number:

Job type: Hybrid

Employment Contract: Fixed Term Contract

Salary: £37,938 - £40,476 / year

Description:

Skills:

• Be familiar with a range of process improvement methodologies (e.g., Lean systems thinking, customer journey mapping, design thinking etc). 
• Ability to effectively manage own workload, with effective time management skills, including the ability to act pro-actively in identifying requirements, and assist others in delivering outcomes in a challenging environment. 
• Demonstrate an ability to think creatively, provide inventive solutions to problems and confidently take those solutions forward for success. 

Knowledge:

• Proven knowledge and understanding of the effective use of approved methods, procedures and standards. 
• Working knowledge and practice of business process management. 
• Up to date knowledge of computer systems i.e. the ability to use software packages such as Microsoft Office (including Excel, Outlook, Word, PowerPoint, etc). 

Experience & Qualifications:

• Experience of business process improvement and application of tools and techniques to map, review and streamline processes. 
• Experience of managing relationships with stakeholders at all levels through effective engagement and communication. 
• Educated to degree level standard (including HND, professional / enhanced skill qualification) or equivalent, or proven relevant experience of supporting business change. 

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Reference Number:

Job type: Hybrid

Employment Contract: Permanent

Salary: £47,688 - £57,954 / year

Description:

• Soulbury Scale 3-8 Plus SPA.  
• Generous leave entitlement.
• Opportunities to deliver ELSA training and supervision. 
• Flexibility of working practices.
• Being part of a broad multi-disciplinary integrated local team, working closely with SEN case officers, our virtual school, vulnerable pupils’ team, early years practitioners and our sensory impairment teams.
• Additional supervision and support for NQEP’s.  
• Access to staff networks that are open to staff, councillors and partners who share similar characteristics, life experiences, values, and beliefs. 

Skills:

• The full range of skills as appropriate to a fully qualified educational psychologist. 
• Sensitivity in working with adults and young people; both individually and in groups. 
• Ability to work with colleagues and clients in an empathic and supportive way in situations where clients and their families may feel anxious or distressed. 

Knowledge:

• A broad understanding of issues surrounding general developments in psychological and educational assessment and intervention. 
• Knowledge of both normal and abnormal development in childhood and adolescence (including the most commonly occurring conditions). 
• Knowledge of a range of approaches to intervention, as appropriate for use in schools and other everyday settings. 

Experience & Qualifications:

• Experience of work in relation to young people and children with special educational needs. 
• Experience in using a range of psychological assessment and intervention techniques. 

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Reference Number:

Job type: Hybrid

Employment Contract: Permanent

Salary: £37,938 - £40,476 / year

Description:

Skills:

• Effective analytical and problem-solving skills.
• Able to convey information accurately and clearly in a manner which is clearly understood. 
• Assertion skills, i.e. able to determine and use behaviour which is appropriate to the situation and to exercise tact and diplomacy. 
• Able to see tasks through to a successful conclusion, meeting challenging deadlines whilst maintaining attention to detail. 
• Willingness to maintain and improve standards and performance through implementation of good practice and personal development. 

Knowledge:

• Able to demonstrate knowledge of transport, environment and /or planning legislation, government advice and policy, circulars and guidance notes and awareness of general issues facing related professions. 
• Knowledge of the planning, transport and/or environmental policy processes from cradle to grave.
• Understanding of the importance of economic regeneration.
• Understanding of the role of sustainability, energy efficiency, design, transport and waste and other important considerations. 

Experience & Qualifications:

• Relevant and demonstrable experience in policy making.
• Demonstrable experience handling policy issues and project delivery issues. 
• A Degree in planning, transport, geography, economics or environment at graduate or post graduate level. 
• Chartered Member, or equivalent, of relevant professional institution / organisation, or working towards membership, or an intention to pursue a career in spatial strategy. 

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Reference Number:

Job type: Hybrid

Employment Contract: Permanent

Salary: £27,711 - £30,060 / year

Description:

Skills:

• Excellent communication skills, both written and verbal, together with a positive, warm and flexible approach. Persuasive, discreet and able to communicate effectively with a wide range of people, including high profile partners in the private and public sectors and senior representatives of the Council as well as members of the Public. 
• Ability to work with challenging, conflicting and tight deadlines, and to determine appropriate priorities with a flexible approach and ability to adapt quickly to changing priorities to ensure tasks are completed on time without supervision. 
• Highly proficient in the use of Information and Communication Technology including MS Office and other relevant systems, as well as excellent keyboard skills. 
• Ability to maintain good relationships with colleagues and customers and forge effective working relationships. 
• Commitment to providing high level of customer service. 

Knowledge:

• A broad understanding of local government structures. 
• Highly proficient working knowledge of Microsoft Office and associated programmes. 
• An in-depth knowledge of a range of specialist administrative and organisational procedures, e.g., production of reports, speeches, letters, presentations, travel arrangements and organisation of meetings and events. 
• Ability to quickly understand the relevant terms of reference for meetings within the Council’s constitution to ensure that appropriate constitutional advice can be provided to participants. 
• Full understanding of the role of Personal Assistant. 

Experience & Qualifications:

• Experience of providing high levels of professional support, e.g., diary management, production of letters, speeches, presentations and other correspondence. 
• Experience of providing high level customer service and working with clients who may be challenging. 
• Experience of supporting meetings, documenting minutes and ensuring actions are recorded. 
• Educated to NVQ Level 4 standard or equivalent. 
• ECDL or equivalent experience. 

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Reference Number:

Job type: Hybrid

Employment Contract: Permanent

Salary: £25,584 - £27,269 / year

Description:

Skills:

• A methodical and flexible approach to work, with the ability to: responding appropriately to conflicting demands, changing priorities and challenging deadlines; work effectively across the diverse services and business units within the Directorate; assimilate new ideas and procedures quickly and effectively; work effectively both independently and as a team member; plan ahead and manage own workload. 
• Excellent organisational skills, a high degree of accuracy and attention to detail. 
• Ability to carry out general administrative tasks, including: organising and accurately recording meetings; using internet browsers and undertaking internet research; setting up and managing computer files and folders; data entry.
• Effective communication and interpersonal skills across all tiers of the Council, its wholly owned companies and external organisations and the ability to act with tact, diplomacy and sensitivity in all situations.

Knowledge:

• Advanced knowledge and understanding required to effectively use Microsoft Office applications, including Teams, Excel, Word, PowerPoint and Outlook. 
• Advanced knowledge of standard office administrative practices and procedures, including production of minutes, notes and actions, reports, letters, presentations, travel arrangements and organisation of meetings and events. 

Experience & Qualifications:

• Experience of providing a wide range of administrative support, to a high standard, across a multi-functional team. 
• Experience of efficiently managing a diverse workload and responding effectively to conflicting deadlines, changing needs and priorities. 
• Experience of producing accurate reports, letters, spreadsheets, presentations and other electronic documents. 
• Experience of organising and supporting meetings and events, including compiling agendas and taking accurate minutes or actions. 
• Experience of undertaking research and analysing information. 

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