Reference Number: CSESW

Job type: Childrens Social Care

Employment Contract: Full Time - Permanent

Salary: £42,440 to £45,718 (including Market Supplement)

Number of hours: 37

Location: Tor Hill House
Union Street
Torquay
TQ2 5QW

Join Torbay Children's Services as an Experienced Social Worker and you'll be part of a progressive team dedicated to making young lives everything they should be. We’ve responded to the pandemic by raising our game, both in our service development and the support we’ve shown our people.

Together, we’re responding to some serious challenges.

Child abuse, exploitation and neglect don’t just damage young lives, they destroy promising futures before they even get a chance to be lived. Our transformation has lowered caseloads, increased training and supervision, developed brilliant external partnerships and introduced sector-leading technology.

And it's starting to bear fruit. OFSTED praised both the visibility of our Senior Leadership Team, our agile response to the pandemic, and the progress we continue to make, both in maintaining services and developing virtual ones by working strategically with our partners. The successful introduction of our new service model, these factors, the reports state has 'helped to accelerate the pace of change over the past six months.'

As part of our improvement journey, we are looking to recruit experienced social workers across a number of key teams including Operational Services, Single Assessment and Children Looked After.

Good social workers are at the heart of everything we do. You'll manage a complex, varied caseload, as well as acting as a mentor to less experienced team members - providing them with coaching and guidance so that they can develop their skills to support families to build resilience and facilitate positive change.

In return, you can look forward to a career-defining Academy that champions and underpins personal and professional growth. Not to mention our reflective supervision model that is a vibrant mix of informal and structured oversight, offering you protected time to think.

Furthermore, you will receive a comprehensive and rewarding all-round package, excellent training and development, subsidised parking, good administrative support and high-quality technology.

We welcome applications for this post and will consider your CV along with a covering letter.

Your covering letter must answer the following questions as well as an explanation for any gaps in employment on your CV:

• What qualities would you bring to the role of Senior Practitioner, and how would you use these to develop staff whilst also supporting the manager?
• Managing competing priorities and meeting deadlines/timescales on your own caseload is a requirement of this role. How would you achieve this when supporting others at the same time?
• What do you see are the benefits of supervision and how would use it to get the best from your manager?

Please note that whilst we will shortlist and arrange interviews using a CV, a full application form will need to be completed should you be successful.

Please send your covering letter and CV to Children'sRecruitment@torbay.gov.uk

Download job description Download application form

Reference Number: CSNQSW

Job type: Children's Services

Employment Contract: Full Time - Permanent

Salary: £37,938 to £40,476

Number of hours: 37

Location: Tor Hill House
Union Street
Torquay
TQ2 5QW

Working in Torbay as a ASYE Social Worker has been described by a member of our current cohort as the ‘best place to work’ (December 2017). Our aim is to provide you with an Assessed and Supported Year in Employment with the emphasis on support! From the outset the learner agreement will set out what you understand to be your learning needs following the completion of your qualifying social work degree. This process will include reviewing the Knowledge and Skills Statements to ensure we target those areas you need support in most. Following this you will be able to review your learning needs at four and six months as we recognise that you ‘don’t know, what you don’t know’ and sometimes you need to be in a team and undertaking casework to find this out. You’ll be supported with regular supervision as well as high quality learning and development opportunities.

Within Torbay we’re a little unique and we have an established Joint Preceptorship that enables you to access four days of learning and development with newly qualified health professionals such as health Visitors and midwives. This has proved a successful way to support newly qualified professionals in developing quality multi-agency working practices. We know from our health colleagues inspection that this approach doesn’t happen anywhere else in the country.

Torbay can also offer you cutting edge technology to support you within your role, and if this makes you nervous don’t worry there is IT training on hand to support this area too.

So if you’re a newly qualified social worker looking to work across the three towns of Torbay (Brixham, Paignton and Torquay) follow the links below to download a job description and apply today.

Download job description Download application form

Reference Number: CSSW

Job type: Childrens Social Care

Employment Contract: Full Time - Permanent

Salary: £37,938 to £40,476

Number of hours: 37

Location: Tor Hill House
Union Street
Torquay
TQ2 5QW

Join Torbay Children's Services as a social worker and you'll be part of a resurgent team taking an ambitious new approach to very challenging work.

Child abuse, exploitation and neglect don’t just damage young lives, they destroy promising futures before they even get a chance to be lived.

Our transformation has lowered caseloads, increased training and supervision, developed brilliant external partnerships and introduced sector-leading technology.

And it's starting to bear fruit. OFSTED concluded that the ‘Senior Leadership Team is now well placed to continue to deliver the ambitious and well-targeted plan.’ As part of our improvement journey, we are looking to recruit experienced social workers across a number of key teams including Operational Services, Single Assessment and Children Looked After.

Good social workers are at the heart of everything we do. 

In return, you can look forward to a career-defining Academy that champions and underpins personal and professional growth. Not to mention our reflective supervision model that is a vibrant mix of informal and structured oversight, offering you protected time to think.

Furthermore, you will receive a comprehensive and rewarding all-round package, excellent training and development, subsidised parking, good administrative support and high-quality technology.

We welcome applications for this post and will consider your CV along with a covering letter.

Your covering letter must answer the following questions as well as an explanation for any gaps in employment on your CV:

• What do you see as the fundamental core skills of a children and families social worker?
• What assessment approaches/models have you used and why?
• What do you see are the benefits of supervision and how would you use it to get the best
  from your manager?

Please note that whilst we will shortlist and arrange interviews using a CV, a full application form will need to be completed should you be successful.

Please send your covering letter and CV to Children'sRecruitment@torbay.gov.uk

Download job description Download application form

Reference Number:

Job type: Onsite

Employment Contract: Fixed Term Contract

Salary: £34,314 - £37,035 / year

Description:

Skills:

• Well developed skills in management and leadership, team working, communication and organisation.
• Ability to demonstrate effective and proven skills in financial management and reporting methods.
• Ability to demonstrate an effective creative approach to planning and delivering a variety of customer focused programmes and exhibitions. 
• Able to demonstrate strong customer service ethos and teach/mentor this in other staff members.

Knowledge:

• Effective knowledge and understanding of what makes a good visitor experience in a heritage or tourism setting.
• Effective knowledge and understanding of exhibition development, delivery and curation. 
• Effective knowledge and understanding of historical houses and museums and how to develop linkages to other similar establishments. 
• Effective knowledge and understanding of audience development in a heritage and tourism setting. 

Experience & Qualifications:

• Experience delivery results against stretching targets and working within a commercially focused setting.
• Demonstrable experience of successfully grants and other fundraising to support exhibitions. 
• Educated to A level standard, preferably in heritage related subjects. 

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Reference Number:

Job type: Hybrid

Employment Contract: Permanent

Salary: £24,790 - £25,183 / year

Description:

• Casework Administration: Assess complaints, liaise with complainants, and conduct initial casework administration.
• Research and Documentation: Carry out small research projects and prepare specialist documentation.
• Office Systems: Develop and maintain a variety of office systems.
• Administrative Support: Support meetings, book venues, travel, and accommodation, and handle sensitive information.
• Meeting Preparation: Prepare for and attend meetings, ensuring all paperwork and logistics are managed.
• Customer Care: Ensure high standards of customer care for callers and visitors.
• Transcription: Accurately transcribe recorded or dictated minutes and compile documents.
• Flexible Duties: Assist with inspections, audits, events, and other duties as required.
• Training and Development: Contribute to training activities and participate in training.

Skills:

• Ability to interpret complex information and produce clear and concise reports. 
• Excellent communications skills, both written and verbal. 
• Effective organisational skills and ICT proficiency. 
• Ability to work independently and as part of a team. 
• Experience in a busy office environment and high-level of customer service. 

Knowledge:

• Knowledge of the criteria for addressing Anti-Social Behaviour and Statutory Nuisance. 
• An in-depth knowledge of a range of specialist administrative and organisational procedures. 

Experience & Qualifications:

• Educated to GCSE Level standard of equivalent. 
• ICT qualification or equivalent. 
• Experience of maintaining accurate and methodical records, in particular the production of accurate and concise minutes, notes and actions. 

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Reference Number:

Job type: Hybrid

Employment Contract: Permanent

Salary: £45,718 - £48,710 / year

Description:

• System Support: Oversee the support and maintenance of IT systems, ensuring security, efficiency, and minimal downtime. 
• Team Leadership: Direct and manage a team of technical specialists, providing guidance and support on complex issues. 
• Project Management: Lead small project teams for system upgrades, migrations, and other IT initiatives. 
• Documentation: Ensure comprehensive technical documentation and policy/procedure documents are maintained. 
• CRM Development: Oversee the development and support of CRM forms, including prioritizing, scheduling, and testing. 
• Stakeholder Engagement: Build strong relationships with senior stakeholders and business partners to support effective business change. 

Skills:

• Ability to prioritize and delegate tasks effectively, managing conflicting priorities. 
• Excellent communication skills to engage with IT colleagues, service users, and external contacts at all levels. 
• Strong technical skills. 

Knowledge:

• Extensive knowledge of IT systems and the ability to resolve complex issues independently. 
• Knowledge of programming and scripting languages (e.g., C#, PowerShell). 

Experience & Qualifications:

• Proven experience in managing or mentoring a team in a high-demand service environment. 
• Willingness to study for a Team Leader qualification. 

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Reference Number:

Job type: Hybrid

Employment Contract: Permanent

Salary: £30,559 - £33,366 / year

Description:

Skills:

• A high level of writing skills sufficient to produce minutes and correspondence that are accurate, understandable, with information conveyed accurately, clearly and simply and appropriate to its audience.
• Excellent verbal and interpersonal skills to communicate effectively, courteously, confidently and professionally with members, officers at all levels in the organisation, partners, external organisations and members of the public.
• Ability to display sensitivity, tact and diplomacy in all situations with high levels of political sensitivity.
• Ability to work with challenging, conflicting and tight deadlines and to determine appropriate priorities with a flexible approach and ability to adapt quickly to changing priorities to complete tasks within deadlines without supervision.
• Ability to work accurately in a busy working environment and maintain high levels of accuracy.

Knowledge:

• An excellent understanding of the functions and structures of local government.
• Sound knowledge of corporate governance, constitutional and ethical issues and processes sufficient to be able to give advice at a high level including at meetings.
• High level of practical knowledge of local government procedures.
• Ability to understand and contribute towards the development of systems and procedures associated with decision-making structures.
• Able to interpret, implement and explain statutory guidance and codes of practice.

Experience & Qualifications:

• Experience of servicing quasi judicial panels and full range of different types of meetings e.g. regulatory committees, executives, formal, informal, quasi judicial bodies and partnerships (taking minutes, compiling agendas, correspondence, organising meetings, preparing work plan/streams and liaising with councillors).
• Track record of building constructive and productive relationships with elected members or at an equivalent senior level.
• Proven experience of local government or equivalent.
• A relevant degree or equivalent experience.
• Working towards or hold the Association of Democratic Services Officers Certificate in Democratic Services Practice.

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Reference Number:

Job type: Onsite

Employment Contract: Permanent

Salary: £27,711 - £30,060 / year

Description:

• An excellent communicator who will give clear and concise advice to customers and landlords. 
• A good listener who will be empathetic when helping customers facing challenging personal circumstances. 
• A team player who can display our core values and behaviours. 
• Great at case management skill, has an eye for detail and can prioritise their work in a demanding environment. 
• A natural problem solver who can think creatively to offer resolutions. 

Skills:

• Ability and willingness to make appropriate evidence based recommendations in complex cases ability to work independently.

Knowledge:

• A understanding of mental ill health, domestic abuse, sexual violence and substance misuse.

Experience & Qualifications:

• Experience working with vulnerable individuals to achieve outcomes. 

Apply

Reference Number:

Job type: Onsite

Employment Contract: Permanent

Salary: £30,559 - £33,366 / year

Description:

• An excellent communicator who will give clear and concise advice to customers and landlords. 
• A good listener who will be empathetic when helping customers facing challenging personal circumstances. 
• A team player who can display our core values and behaviours. 
• Great at case management skill, has an eye for detail and can prioritise their work in a demanding environment. 
• A natural problem solver who can think creatively to offer resolutions. 

Skills:

• Ability to interpret and apply relevant Homeless, Housing and Health legislation to ensure that statutory duties are maintained. 

Knowledge:

• Detailed knowledge and understanding of case management and the appropriate provision of information to external agencies to ensure safeguarding and data breaches do not occur. 

Experience & Qualifications:

• Conducting interviews and assessments of applicants under the Housing Act 1996, Part VII Significant experience in homelessness advice or related work. 

Apply

Reference Number:

Job type: Onsite

Employment Contract: Permanent

Salary: £25,584 - £27,269 / year

Description:

• Comfortable and enjoy dealing with members of the public. 
• Able to handle any conflicts in a calm manner. 
• Happy to work out-doors in all weathers as this is an active role where you will be walking up to 10 miles per day.
• Comfortable working alone, as part of a team acting on your own initiative to achieve the standards set out in our operational guidance. 
• Self-motivated and have a good deal of resilience. 
• Friendly, polite, and willing to offer support, advice and assistance to colleagues and customers. 

• The ability to work as a team or on your own, patience and tact.
• An assertive but polite approach.
• The ability to handle difficult situations in a calm and professional way.
• An awareness of health and safety.
• The ability to make decisions.
• Good numeracy skills and the ability to keep accurate records.
• PC skills would also be an advantage, as you will be using a handheld device daily.

Skills:

• Experience of working in a customer focussed environment.

Knowledge:

• Ability to demonstrate effective knowledge and understanding of parking restrictions.

Experience & Qualifications:

• A full valid driving licence. 

Apply