Due to our pandemic response requirements, customers are advised that there may be delays in handling requests for information made under the Freedom of Information (FOI) Act, Environmental Information Regulations (EIR) or the General Data Protection Regulation (GDPR) for subject access requests. We apologise for any inconvenience this may cause.

We have had to change the way that some of our services operate to meet the guidelines set out by the government in response to the Coronavirus pandemic.

This privacy notice sets out how we process your personal information within the Torbay Registration Service:

What information do we need?

Torbay Registration Service is the Data Controller for personal data collected for the purpose of registering life events such as births, deaths and marriages within Torbay.  We also process personal data for the purpose of conducting Citizenship Ceremonies. Our ICO registration number is ZA234109. 

The processing of your personal information for this purpose is necessary under our legal obligations as set out in the following:

  • Births and Deaths Registrations Act 1953
  • The Marriage Act 1949
  • The Registration and Marriage Regulations 2015
  • The Civil Partnership Act 2004
  • Civil Partnership (Registration Provisions) Regulations 2005
  • The Nationality, Immigration and Asylum Act 2002
  • British Nationality (General) Regulations 2003

The information you provide may also be used so that we may contact you for the purpose of carrying a satisfaction survey, the Registration Service is required to provide anonymised information to the General Register Officer, the lawful basis for this process is that this is necessary for a task carried out in the public interest.

Do we share your information?

We do not trade personal data for any commercial purpose and will only disclose your personal information if we have a lawful basis to do so or if we have your consent.  

We will share information relating to births, deaths and marriages with the General Register Office because we have a legal obligation to do so under the Acts listed above.  Statistical information will also be shared with the Office for National Statistics under the requirements set out in the Population Statistics Act 1938.

Information regarding citizenship is provided to the Registration Service from the Home Office and then we notify the Home Office to confirm a ceremony has taken place.

How long do we keep your information?

We will hold your information on an electronic database and in the Official Register indefinitely. Your personal information will not be subject to any overseas transfers.