What information do we need?
In order for the Council to process an enquiry raised by an elected representative on your behalf we will need to hold information such as your name, contact details and information which is relevant to the enquiry you have asked your elected representative to raise.
Why we need it?
Our lawful basis for processing the personal data provided by an elected representative is that it is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller.
Sometimes, in making an enquiry via your elected representative you may disclose personal information about yourself which may relate to your health, ethnic / racial origin, religious beliefs or your sexual orientation. Our lawful basis for processing this special category data is that the processing is necessary for the purposes of substantial public interest and meets the substantial public interest condition of disclosure to elected representatives.
Do we share your information?
We do not trade personal data for any commercial purpose, however we will share your personal information with the department responsible for responding to the enquiry being raised. Depending on the nature of your enquiry, it may be necessary to share your personal information with a third party such as another local authority, a Council commissioned service or partner organisation, if the enquiry relates to services they provide.
Outside of the above we will only disclose your personal information if we have a lawful basis to do so, for example for the prevention and detection of crime, or if we have your consent.
How long do we keep your information?
We will hold your data for 2 years after the enquiry has concluded after such time it will be securely destroyed.
Contact Information Compliance
- How the council works
- Get a job working for us
- Get in touch
- Voting and elections
- Finance and budgets
- Plans, policies and strategies
- Information and data
- Civic Mayor
- Honorary Freeman of Torbay
- Brixham Town Council
- Pay an invoice
- Performance Management
- Achievements and awards
- Fraud within or against the council
- Fit for the future
- 0-19yrs Integrated Commissioning Project
- Community Governance Review of Torbay
- Preparing for Brexit