Accessibility Skip to main content

How you will be paid

Details of how landlords receive their tenants Housing Benefit.

Your tenants can only make a new claim for Housing Benefit if: 

  • A single person is of state pension age. Or if they are part of a couple and at least one of them was state pension age on 14 May 2019.
    You can find the Pension Credit qualifying age using Check your State Pension age
  • You provide them with supported accommodation
  • They have been placed in temporary accommodation by the Local Authority

If not they need to claim Universal Credit.

If you are paid your tenants rent direct then you will get this every four weeks.

If it is a tenants’ first payment or their benefit has changed you may get it sooner.

We will write to you to tell you when:

  • Benefit is awarded
  • A change has happened
  • How much the weekly award will be
  • When the payment stops or is suspended
This page was last updated on 06/10/2025 14:21:59

Help us to improve

Your input is important to us and helps us improve the website. Let us know what you think.

Submit your comments

Contact Landlord information