Access to Benefits claims is currently unavailable via My Torbay.
We are working to resolve the issue and apologise for any inconvenience caused.
Details of how landlords receive their tenants Housing Benefit.
Access to Benefits claims is currently unavailable via My Torbay.
We are working to resolve the issue and apologise for any inconvenience caused.
Your tenants can only make a new claim for Housing Benefit if:
If not they need to claim Universal Credit.
If you are paid your tenants rent direct then you will get this every four weeks.
If it is a tenants’ first payment or their benefit has changed you may get it sooner.
We will write to you to tell you when: