Suggested Council Services:   Council Tax Support pay your council tax

Discretionary Housing Payments Policy (DHP)

Read our policy that relates to Discretionary Housing Payments
https://www.torbay.gov.uk/council/policies/finance-policies/discretionary-housing-payments-policy/

Governance Referendum

Find about the vote being held in May to decide if we change the way we are run the Council and keep an Elected Mayor.
https://www.torbay.gov.uk/council/voting-and-elections/elections/referendums/governance-referendum-2016/

Benefit Cap

Information about the benefit cap.
https://www.torbay.gov.uk/benefits/housing-benefit/hb-can-you-get/benefit-cap/

Help videos

Videos showing useful and simple ways to save money over the winter months.
https://www.torbay.gov.uk/benefits/cost-of-living/videos-col/

Appeal a decision

How to appeal a decision for the household or welfare support scheme.
https://www.torbay.gov.uk/benefits/other-help/welfare-support/hsf-appeals/

Information we need to make sure you get the right bill

Find out what information we need to make sure your bill is correct.
https://www.torbay.gov.uk/council-tax/landlords/get-the-right-bill/

The Criminal Finances Act 2017

. It involves operating within the letter, but not the spirit, of the law. Importantly, the corporate criminal offence of facilitation only applies to tax evasion. A third party must be found guilty of tax evasion before the Council can be found to have facilitated
https://www.torbay.gov.uk/council/policies/corporate/prevention-of-the-facilitation-of-tax-evasion-policy/the-criminal-finances-act-2017/

Household Support Fund Policy

April 2023 to March 2024
https://www.torbay.gov.uk/council/policies/finance-policies/household-support-fund-policy/

Late appeals

Information on what happens when we receive a late appeal.
https://www.torbay.gov.uk/benefits/housing-benefit/hb-appeals/late-appeals/

Paying by instalments

. Let us know what you think. Submit your comments Contact Benefits Contact us More in Benefits and Support Housing Benefit Pension age council tax support Receiving Universal Credit Landlords benefit information Extra financial
https://www.torbay.gov.uk/benefits/housing-benefit/hb-overpayment/hb-repay-overpayment/hb-pay-instalments/

Jo Williams

Foreward for the Local Account Summary 2022/23 by Jo Williams: Director of Adult and Community Services.
https://www.torbay.gov.uk/council/policies/asc-policies/local-account-summary/foreward-director/

Fallen leaves

All about the clearance of leaves from parks and highways in Torbay
https://www.torbay.gov.uk/roads/highway-maintenance/fallen-leaves/

Leader of the Council

Find out about the Leader and Cabinet model of governance that is used in Torbay to make decisions.
https://www.torbay.gov.uk/council/leader-of-the-council/

Tree Planting

Find out about our tree planting programme
https://www.torbay.gov.uk/planning-and-building-control/trees-and-environment/tree-planting/

Summary of grants

Find out more about the grants available to residents help in Torbay.
https://www.torbay.gov.uk/council/policies/community-safety/hap/hap-grants/

Explanations and appeals

What you need to do if you think that a decision we've made is wrong.
https://www.torbay.gov.uk/benefits/housing-benefit/hb-appeals/explanations-and-appeals/

High hedges

Find out what you can do if your property is affected by high hedges.
https://www.torbay.gov.uk/asb-environment-and-nuisance/high-hedges/

My Torbay help

Get help setting up and using your My Torbay account.
https://www.torbay.gov.uk/website-help/my-torbay-help/

How the council works

Find your parliamentary representative and learn how we conduct our business.
https://www.torbay.gov.uk/how-the-council-works

Jobs and skills

Information for Torbay residents who are struggling to find work.
https://www.torbay.gov.uk/benefits/cost-of-living/jobs-col/