We have had to change the way that some of our service operates to meet the guidelines set out by the government in response to the Coronavirus pandemic and to provide additional support for those affected.

There are several ways to pay your business rates:

Direct debit

This is the easiest way to pay your business rates and you can set up a Direct Debit payment online.

  Set up a Direct Debit

You can now spread your payments up until March and also change the date and frequency of your payment.


You can pay your bill online with a debit or credit card.

  Pay your business rates


You can pay by debit or credit card on our 24 hour automated payment line:

  • Call 03300 887 984
  • Calling from abroad +44 3300 887 984


Send payments by post to:

Torbay Council
Town Hall
Castle Circus

In Person

You can pay by cash, cheque or debit card at any bank, Post Office  Opens in a new window or at your local shop that displays a Payzone  Opens in a new window .

Internet, telephone banking or standing order

If you would like to set up a standing order or your bank allows you to access your bank account by phone or internet, the details you will need are;

  • Sort Code: 55-70-01;
  • Account Number: 06040411; and
  • Name: Torbay Council
  • Business rates account reference