Referrals come to the Youth Service via these routes:
For a Flip the Script referral this will be through the Family Help Allocations process and signed off by a manager or as an allocations action (which may include those young people under Child in Need planning)
Or, through the Vulnerable Pupils Team with management sign off
Sign-ups from young people for the Youth Service Community Club.
Young people accessing sessions can join the Youth Service Community Club.
When we receive a Flip the Script referral
We will acknowledge your referral and ask for any additional information that may be needed.
We ask that the young person and parent/carer has contributed and consented fully to this referral
We will contact the parent or carer first via email preferably (or via the phone), to give them some information about the Youth Service and to say a youth worker will be in contact.
When we receive a Young Person’s Sign-up form or a Youth Service Community referral
We will contact the young person in the first instance if they are signing up themselves and we will talk them through the available youth work groups and activities and take it from there.
If we receive a Youth Service Community referral, one of our youth work team will contact the parent or carer first and tell them about our youth work offer and arrange for the young person to meet us at one of the groups or activities.
Allocating a youth worker for Flip the Script Referrals
We will contact the parent or carer as soon as we can after receiving the referral (depending on our capacity), to introduce ourselves and to arrange a visit where the young people feels most comfortable.
The introductory visit for Flip the Script referrals
An informal plan will be suggested that includes any 1 to 1 sessions that may be required first.
The youth worker and the young person will review this initial plan as they go along – with involvement from a parent or carer where possible.
The Youth work process for Flip the Script referrals
The youth worker and the young person will devise some informal goals where possible.
A very maximum of 12 youth work 1 to 1 sessions is possible for young people with certain needs.
Up to 3-6 sessions may be enough for some young people or they may come to our Groups straight away and become part of our Youth Service Community.
We can contribute to any Team around the Family or Child in Need planning.
The Next Steps
During the possible 1 to 1 sessions, we will use such mediums as the Outcomes Star, the Youth work Curriculum areas and our Making a Difference award where these interest a young person.
A Next Steps plan is drawn up with young people who want to access the Torbay Youth Offer with the Youth Service or our partners