You told us:
“The experience of becoming cared for can feel “threatening” and can be as traumatic as previous adverse experiences, or more so. Therefore, this needs VERY careful planning and consideration.”
We promise to:
Work together to create a plan which is Specific, Measurable, Achievable, Realistic and Timely (SMART), so you and those who support you feel included and know what needs to change to help make things better and keep you safe.
How we will do this:
- We will make sure the plans we write have clear goals and outcomes and you are given a copy, where appropriate.
- Recognise your strengths and ask you what support you think may help.
- We will ask you who you think will be best to invite to your meetings so we can work together to meet your needs in a shared and supportive way.
- Hold regular reviews and work together with everyone who supports you so we can check we are making positive progress, and there is no drift and delay.
- We will include you and those that support you in the decision-making process so that we can work together to create a plan that works for you.
- We will be open and honest with you when decisions need to be made to keep you safe, so you can ask questions to understand the reasons why.
- We will let you know when we cannot achieve planned outcomes or keep to timescales and the reasons why.
- Make sure the support you receive is right for you and we will discuss together when it feels like a right time for the support to end.