The Care Experienced Team

When you are allocated a personal advisor they will contact you and share their contact details. If you are not sure who your personal advisor is or cannot get hold of them, please contact us using the details below. We have two personal advisors and a team manager on duty from Monday to Friday, 9am to 5pm. 

Contact the team 

• Email - Contact4Careleavers@torbay.gov.uk  
• Phone - 01803 208400  
• Address - Electric House, Castle Circus, Torquay, Devon, TQ1 3DR  
• Please call the council switchboard on - 01803 201201 if you wish to speak to a manager.  
• Urgent out of hours support (evenings and weekends) – 01803 321135  

Our commitment to you 

Within the Children and Social Work Act 2017, there are 7 principles clearly outlined which places a duty on all local authorities to support their care experienced young people. Torbay are committed to ensuring these principles are embedded into all the work we do to support our care experienced young people and are passionate about ensuring ongoing efforts are made to strengthen our offer. The 7 principles are detailed below, to make it clear what you can expect from Torbay Council.  

1. To act in your best interests and promote your physical and mental health and wellbeing  
2. To encourage you to express your views, wishes and feelings  
3. To consider your views, wishes and feelings  
4. To help you gain access to and make the best use of services in the community  
5. To promote high aspirations and seek to secure the best outcomes for you  
6. To ensure you are safe, and have stability in your home, life, relationships and education or work  
7. To prepare you for adulthood and independent living