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Report property left in your taxi

Find out what to do if a passenger has left something in your taxi.

Please allow extra time for postal applications

Due to recent Ofcom changes, post may take longer than usual to reach us.

Please send postal applications in good time or apply online where possible.

We do not accept any lost property, however we do keep a record of what has been lost or found and if there is a match then we will try and re-unite the customer with the lost property by directing them to where it has been handed into. 

Any property found in a Hackney Carriage vehicle should be handed in at the nearest Police station Opens in a new window.

Any lost property found in a Private Hire vehicle should be handed into your Company booking office and there will be a record of who the passenger was with full contact details.

Once you have completed on of the actions above tell us what you have done and we will update our records.

Report lost property

If you are a customer that has left something in a taxi visit the lost property page.

This page was last updated over three months ago

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